SupportNinja
Business Consulting and Services
SupportNinja provides outsourced customer support, technical support, content moderation, data processing, finance & accounting, and AI-enabled CX solutions for customer-obsessed companies.
Hiring now
Is SupportNinja hiring?
Yes. As of November 10, 2026, SupportNinja has 23 open roles on Metaintro. 16 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Customer Service Representative | REMOTECustomer SupportColombia · Remote · COP 3.3M/moColombiaRemoteCOP 3.3M/mo6d ago
- Data Processor (Netsuite)Operations ManagementSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—6d ago
- Technical Support Representative | Seasonal | ONSITE (Pampanga)Customer SupportAngeles, Central Luzon, PhilippinesAngeles, Central Luzon, Philippines——7d ago
- Team leaderCustomer SupportTexas · Remote · $41.6K/yrTexasRemote$41.6K/yr9d ago
- Billing Analyst L2 (Project Based)FinanceSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—12d ago
- Technical Support RepresentativeCustomer SupportColombia · Remote · COP 3.5M/moColombiaRemoteCOP 3.5M/mo13d ago
- Logistics CoordinatorTransportation and LogisticsSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—22d ago
- Customer Onboarding & Training CoordinatorCustomer SupportSultan Kudarat, Philippines · RemoteSultan Kudarat, PhilippinesRemote—26d ago
Hiring pattern
How fast SupportNinja is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 11 companies SupportNinja names as customers.
Customers hiring now2
- Flexport189 open roles
- Happy Socks2 open roles
Case studies1
Other customers8
- SymmetryRx
- RedWeek
- CloudTask
- Product Madness
- TurboPass
- Red Week
- Vidyard
- Bill & Melinda Gates Foundation
What their customers say
Quotes from people at SupportNinja's customers.
“SupportNinja has really been flexible with us as we’re growing the business, and have been really responsive and accommodating. They’ve been integral to helping our business grow.”
“I love the communication that we have with management, especially when we need to address something. It gets handled really quickly! Beyond this, I get great support, they're reliable and they get the job done.”
“Our partnership with SupportNinja has helped meet client demands we couldn’t handle internally. They have also given us great referrals with a much shorter sales cycle than we typically see.”
“SupportNinja is really responsive and flexible based on our needs. But what we’re really, really happy about is the Ninjas and their commitment to the brand. They’re like an extension of our team!”
“We’ve never been more satisfied with a partner. The team you’ve provided has been outstanding. Everything just works so well that I’d be upset if anything changed.”
AI launches and partners
What SupportNinja has launched and who it works with on AI.
- OperationsAI-Enabled OutsourcingSupportNinja configures AI to reflect a customer's voice during training and testing.
- LaunchAI IntegrationsSupportNinja applies AI where it reduces friction, improves efficiency, and surfaces insights that strengthen an organization.
- LaunchAI-Enabled CXSupportNinja blends AI-enabled human interactions with self-service options, including chatbots and knowledge bases.
- LaunchAI-powered toolsSupportNinja’s AI-powered tools help agents remove repetitive steps to improve KPIs and CX.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Communication
- CRM
- Troubleshooting
- Customer service
- Technical support
- Zendesk
- Problem-solving
- CRM systems
- Problem solving
- Analytical skills
- Forecasting
- Process improvement
Tech stack
- Analytics
- Google Analytics 4
- Google Tag Manager
- CDN
- Amazon CloudFront
- Cloudflare
- unpkg
- cdnjs
- Libraries
- jQuery
- Swiper
- GSAP
- Security
- Cookiebot
- Marketing
- HubSpot
- CMS
- HubSpot CMS
Company facts
- Headquarters
- Austin, TX
- Founded
- 2015
- Industry
- Business Consulting and Services
- Sector (NAICS)
- Administrative and Support and Waste Management and Remediation Services
- Peer
- Accenture
- Website
- supportninja.com
- Careers
- supportninja.com/careers
Roles by location
Where SupportNinja is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as SupportNinja that are hiring now.
Questions about SupportNinja
- Is SupportNinja hiring?
- Yes. As of November 10, 2026, SupportNinja has 23 open roles on Metaintro. 16 were posted in the last 30 days. The most are in Customer Support (12), Business Development (2), and Finance (2).
- Where is SupportNinja hiring?
- SupportNinja is hiring in Sultan Kudarat, Philippines, Angeles, Quezon City, Texas, United States, Colombia, and Ireland, with the most open roles in Sultan Kudarat, Philippines.
- Does SupportNinja offer remote or hybrid work?
- 14% of open roles are hybrid and 72% are remote.
- Who are SupportNinja's customers?
- SupportNinja names 11 customers, including Flexport, Happy Socks, Kiva, SymmetryRx, and RedWeek.
- What skills does SupportNinja look for?
- Its open roles most often ask for Communication, CRM, Troubleshooting, Customer service, and Technical support.