ToolSense

“When we have the right data, there are so many options. Procurement, health and safety, finance, they’re all ready to use it. We haven’t seen all the benefits yet, but the potential is there.”

“The annoying problem of relocations, where at the end of the day you don't know where your cleaning machines have gone, is solved by the trackers, so we're always up to date.”

“Manufacturer IoT only covers their own machines. We needed a platform that works across every brand we distribute, and can be retrofitted in South Africa, not bolted on in the factory.”

“As a tip, I'd definitely say: don't test many platforms, pick one. We did that with ToolSense and we're really satisfied, it works well.”

“A piece of equipment moves from one location to another, on Excel, somebody has to phone, log in, change it, share it. That doesn’t work. With ToolSense, the asset goes with the data.”

“What I found with ToolSense is they checked all the boxes, non-motorized and motorized. Non-motorized is very difficult; this is a very simple system to use and I can deploy it very quickly.”

“We deliberately don't have one machine manufacturer that we use across all of Austria, and what ToolSense does is bridge that, because all our cleaning-machine suppliers are already integrated.”

“We had these isolated solutions, which I wasn't very happy with. Now everything is in just one interface.”

“Manufacturer-specific solutions are limited to one brand. We needed an independent system that works across every line we represent.”

“Compared to the competition, the ease of integrating ToolSense into our existing operations was a very easy barrier to overcome. The QR codes meant operators didn’t need training or extra devices, just their phone.”

“A lot of our cleaning staff don’t use a computer. It had to be easy for everyone, and a QR code, anyone can scan.”

“For us the tool is not a solution, it's an aid to raising quality, and that's what we have to use it for.”

“In building cleaning it’s essential to move away from static, paper-based plans into demand-driven work. Digitalisation with ToolSense is real progress.”

“It’s not always price that gives you the trigger, it’s the volume of machines. We wanted a solution that could track cheap assets in numbers, not just expensive ones in isolation.”

“The QR codes have been a game-changer. Pre- and post-trip inspections turn straight into work orders, the team prioritises immediately, and downtime has gone from weeks to hours.”

“The whole concept won me over, and the team behind it. They make everything possible, are always open to ideas, and throw themselves in 2000 percent. We now have a clean digital process and, for us, a data source we can feed back into machine development.”

“Without a system everything is manual, Excel sheets and a lot of work to manage assets. ToolSense solves it for us internally, and lets us show our customers a better way too.”

“We saved about 1,000 euros a month by moving to the OBD tracker, and now the fleet runs in the same system as all our machines.”

“In the pilot we questioned every process. We cut a lot, kept what mattered, and ended up with one shared data model that the whole team works from.”

“The economic advantages come directly from reducing media breaks and the duplicated data-keeping we had so strongly in the past. Digitizing damage reports also lets even a worker who isn't a user, just someone with a mobile phone, capture an issue very quickly. That was a great feature, on top of what we asked for.”

“We're now faster, especially with repairs. When a machine breaks, the worker scans the QR code and the person in the workshop immediately has the fault description. That's much better than a slip of paper that might get lost.”

“We tried to find one complex system that could handle all the processes and data. After testing ToolSense we saw it can summarise information from assets, maintenance costs, yearly checks, everything in one place.”

“We didn’t have any asset-management tool in the organisation. We were spending a lot of money buying new tools, because we were losing the ones we had.”

“Instead of carrying around a spreadsheet hoping you got everything, you just go around and scan QR codes. When you’re done for the day, you see what you missed.”

“One of the most important things in technology is to go fast. Joining forces lets us go much faster than independently.”