Universal 1 Credit Union

“Karen was a great help in buying my first home. The process was made easy by Karen as she promptly resolved all questions and issues. I am happy to have used Universal 1 as my lender.”

“For almost 50 years I have banked with your organization, even 1500 miles away. You have remained what a bank or credit union SHOULD BE ! The banks could learn from YOU ALL !!!”

“Rachel has been amazing to work with! She has been helping us improve our credit and has given us guidance and direction on our path to owning our own home.”

“Stopped in shortly before closing time to open a business account which requires a ton of extra paperwork. Great service here that I can’t get at the “big banks”. Been a U1 customer for 22+ years.”

“Always very Pleasant to deal with...I've been with U1 for 30+ years.”

“Absolutely amazing and professional staff at the Chillicothe location. Couldn't ask for a better group of people.”

“U1 was very friendly and knowledgeable. They made it extremely fast and easy to get the loan approved.”

“Excellent experience. Very responsive, made the process very easy, and has been wonderful to work with.”

“Always an EXCELLENT experience when I do my banking!!!”

“I've been a member of U1 since they first opened up an office at the Holiday Inn in Sidney, OH. I couldn't think of any good reason I would ever want to do my banking anywhere else!”

“I've been a member for 36 years now! Seems like just yesterday that my mom took me to the old Brown Street location of the NCR Credit Union and helped me open my account. Now of course it's Universal 1 instead of NCR. Thank you for 36 years of great service and here's to the next 36 (or more)!”

“You won't find better people and service anywhere else! The entire staff is very committed to making sure the members are cared for in any way possible”

“Very respectful, helpful and I highly recommend U1 to anyone interested in any of their services. Went the extra mile to make sure I was able to get the vehicle loan in time. All around, 10/10 Customer Service,”

“I just wanted to say thank you for the excellent service you provided us during the auto purchase with CarMax that didn't go as expected with them. You were very helpful and professional. Everything was done quickly and easily. You're doing a great job with over and above service which is very much appreciated.”

“I have always been happy with the professional manner in which I'm treated at Universal 1. They are always customer friendly and happy to help you find what is best for you.”