Userlane
software adoption platform
Userlane helps healthcare, financial services, manufacturing, and pharma organizations see where software and AI create friction, get the right help to people inside every application, and prove the impact. The platform delivers two integrated capabilities: Application Intelligence for analytics and decisions, and Contextual Assistance for in-app help and automation.
Is Userlane hiring?
Yes. As of October 5, 2026, Userlane has 8 open roles on Metaintro. 3 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Working student customer success (alternatively mandatory internship)Customer SupportMunichMunich——4d ago
- Senior Customer Success Manager (US)Customer SupportBostonBoston——19d ago
- Senior Product ManagerProduct/Project ManagementLondonLondon——19d ago
- Customer Value Manager, Healthcare (UK)Customer SupportLondonLondon——Aug 28, 2026
- Enterprise Sales Director, Healthcare & Life Sciences (US)SalesBoston · $190K – $300K/yrBoston—$190K – $300K/yrJul 30, 2026
- Senior Product ManagerProduct/Project ManagementMunichMunich——Jul 8, 2026
- Senior Product ManagerProduct/Project Management———Jul 8, 2026
- Senior Product ManagerProduct/Project ManagementLondonLondon——Jul 8, 2026
Hiring pattern
How fast Userlane is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 14 companies Userlane names as customers.
Customers hiring now3
- Celonis237 open roles
- HHella200 open roles
- Drucker + Falk92 open roles

Case studies7
- BBayernLB
- SSVG
- RRENOLIT
- DDutch Flower Group
- TThe Linde Group
- Deutsche Bahn

- SSpring Venture Group (SVG)
Other customers4
What their customers say
Quotes from people at Userlane's customers.
“Userlane is central to our support strategy now. We help users around the clock without adding headcount - exactly the kind of scale we needed for international growth.”
“We deliver help directly in the workflow now, instead of writing documentation nobody reads. Training costs dropped 57%, and people get answers twice as fast as before.”
“HEART Analytics gives us visibility into which features people actually use - and which they don't. We can finally make decisions based on real usage data instead of assumptions”
“Our sales team masters Salesforce faster now. 83% more efficient, 136% higher usage. We reclaimed our most valuable asset: time that used to disappear into system training”
“We roll out changes globally from one place. Every plant, every team, same guidance. What used to take months of coordination now happens in days.”
Show 2 more quotesShow fewer
“We finally have full visibility into how people actually use our software. We see which features get used, where people struggle, and what's working - not assumptions, real data”
“Our employees complete complex processes smoothly now. We went from 17% to 87% adoption, with 70% higher process efficiency. The errors that used to slow us down just stopped happening.”
Skills they ask for
Most frequent across open postings.
Most requested skills
- AI tools
- Usage analytics
Tech stack
- Analytics
- Google Tag Manager
- Google Analytics 4
- Libraries
- Swiper
- GSAP
- Bootstrap
- jQuery
- CMS
- WordPress
Company facts
- Headquarters
- Munich
- Industry
- software adoption platform
- Sector (NAICS)
- Information
- Website
- userlane.com
- Careers
- userlane.com/careers
- Social
Roles by location
Where Userlane is hiring. Pick a city to see its roles.
Questions about Userlane
- Is Userlane hiring?
- Yes. As of October 5, 2026, Userlane has 8 open roles on Metaintro. 3 were posted in the last 30 days. The most are in Product/Project Management (4), Customer Support (3), and Sales (1).
- Where is Userlane hiring?
- Userlane is hiring in London, Boston, and Munich, with the most open roles in London.
- Does Userlane offer remote or hybrid work?
- 10% of open roles are hybrid and 0% are remote.
- Who are Userlane's customers?
- Userlane names 14 customers, including Celonis, Hella, Drucker + Falk, BayernLB, and SVG.
- What skills does Userlane look for?
- Its open roles most often ask for AI tools and Usage analytics.