Vocca

“Vocca a été un outil extraordinaire qui nous a permis de développer nos activités et de faire gagner du temps à notre équipe, afin qu'elle puisse se consacrer pleinement aux patients plutôt qu'au téléphone.”

“Mes secrétaires appelaient les patients avant leurs rendez-vous, mais c'était répétitif et souvent oublié. Les rappels automatisés de Vocca ont réduit les rendez-vous manqués et ont permis à mes réceptionnistes de gagner un temps précieux.”

“Since implementing Vocca, we've been able to answer far more calls, we've seen less frustration and much higher satisfaction. Vocca has really helped us and allows us to work in far better conditions.”

“I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.”

“Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient-first approach intact.”

“Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.”

“My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.”

“We couldn't answer everyone, and we weren't reachable for specific matters. Today, patients know the answer will come during the day, and that's enough for them.”

“Since Vocca was installed, my day has changed. I can reply directly by email to patients whose question is clear, or by text so we can pick up the request afterward.”

“Sum up Vocca in a single sentence? I did it last week to a surgeon friend: try it, you won't be able to do without it.”

“Since implementing Vocca, everything runs more smoothly. Calls and reminders are handled automatically, patients are happier, and our team finally has time to focus on care.”

“It doesn't replace people, it supports us. In no way does it replace our job: we're always there behind it, keeping an eye on things.”

“It has completely changed life at work, because it frees up our time. Since Vocca arrived, we are much more relaxed and much more available for patients.”

“We decided to digitize the patient journey, not to automate it, but to make the patient's path through the hospital more human. This technology is about strengthening the human side and the quality of patient care.”