TrueLayer

“We have weekly check-ins with a dedicated CSM. I don't have this level of relationship with any other provider.”

“Players now just create an email address and password, and we get the rest of the information, automatically. And by combining this streamlined signup process with the first-time deposit, we can maximise successful deposits.”

“With manual player registration, we were seeing high drop-off rates and errors when players had difficulty entering the correct details in the fields.”

“We want to get customers successfully in and out of the cashier as quickly as possible.”

“We didn't expect to see such a significant uplift in ATV (AOV) from pay by bank, but now that we have, it's quickly becoming a core part of our strategy to grow per transaction spend.”

“We're leaning heavily into account to account payments and open banking because we see that as doing the same in payments, shifting the power away from the large card schemes and large wallets, and back towards merchants.”

“In gaming, we're seeing the growth in paying players start to slow. That makes maximising every sale even more important.”

“Partnering with TrueLayer allows us to use its game-changing Payments API to improve the experience for our Stake community something we’re always looking to do. We’re all about breaking down barriers between global investors and the US stock market, and Payments Initiations will enable faster transfers without even having to leave the app.”

“We love working with TrueLayer. The team is really reactive compared to other providers. If something goes wrong, TrueLayer responds fast.”

“Previously, card withdrawal times took up to six business days, which isn’t a great user experience. We also have traders who make high value transactions and we found TrueLayer's pricing much more cost effective.”

“Delivering a seamless experience to our UK retail and business customers is hugely important for us. When our customers say it’s easy to connect accounts using TrueLayer, that’s a huge tick for us.”

“We were looking for a way to fix broken processes which ultimately result in unnecessary costs and mismatched financial products for our customers. We also wanted to contextually introduce users to the new financial products that Revolut has to offer in a way that was tailored to the needs of each customer. With TrueLayer we were able to instantly leverage open banking to do this.”

“We see TrueLayer as a world leader in the open banking space. Like us, they have an aggressive roadmap that touches many different aspects of open banking. This, coupled with an incredibly smart team, made TrueLayer a great match for us.”

““The flow, the dedication to customer experience and the improvements made even from the first conversation we had with TrueLayer, to when we actually implemented, just showed a dedication to that customer experience.””

“By integrating TrueLayer’s Pay by Bank solution, we’re improving our customers’ digital experience and increasing customer retention, all while reducing fraud, eliminating chargebacks and lowering our cost of payments by more than 40%.”

“We talked to several providers, but TrueLayer was very start-up friendly, with an API that was easy to integrate,”

“We’ve been able to build and grow together. As we’ve become more successful, the TrueLayer partnership is going from strength to strength.”

“As a tech start-up, it's really important that we focus on cost and unit economics and the customer experience. The great thing about Pay by Bank is it's real time payments. It's really important for our use case, because a lot of our customers are at checkout when they're buying their shopping vouchers.”

“Pay by Bank is really important to us because it maximises the amount of money that we can pass back onto our customers through cashback.”

“Truelayer has removed the friction from handling payments and let our engineers focus on building a great product for our customers. We would definitely recommend it to other businesses.”

“Since we've deployed the integration into production, the experience has been painless. The stability and uptime have been excellent, and the engineering team haven't had to deal with any maintenance headaches.”

“Overall, we had a great experience integrating with TrueLayer. They had good developer docs and support, and their developer console was easy to use.”

“Using TrueLayer enabled us to create a seamless payment experience for customers paying into their pensions.”

“Since launching, payments via open banking are now around a quarter of all payments and growing. It’s a better payment experience for our users – and more of our users are now choosing it.”

“The payment initiation functionality provides relevant and helpful metadata to an initiator, passing through strong authentication, and then arriving with Nutmeg the same business day - which increases the likelihood of the customer hitting the next trading cycle”