Veriff

“We have not had a chargeback incident since we started using Veriff,” she said. “So we have a 100% fraud prevention rate so far – and given that preventing fraud was the main driver of this relationship that is the metric that matters most.”

“Speed was absolutely critical for us,” Tatiana said. “Oftentimes when you go searching for a service the vendor wants to offer you some demo or have a video call, but I didn’t have that time. I needed something like today because tomorrow there may be another chargeback and we would have been done.”

“Not only was it impacting the customer experience, but it was a lot of work to manage internally. So we decided we needed a solution to help us and Veriff has been the answer to all of these problems.”

“We tried to implement some in-house solutions to fix this – such as blocking multiple orders to the same address or blocking orders to addresses that didn’t match the payment detail address – but we found that too many genuine customers were getting stopped from making transactions. We might have a contractor, for example, who is ordering for houses he is working on so of course his billing address does not match the delivery address, and of course they are making multiple orders.”

“Fraud was really hurting us,” Tatiana explained. “If our goods were cheaper we could maybe absorb these fraud losses, but they are not. We are a relatively small business and it would not take many chargebacks to put us in a really difficult situation.”

“Veriff’s self-service solution is amazing. I could sign up in a matter of five minutes, get a 14-day free trial period, and get the solution running the very same day. It was super easy to integrate and fit into our ways of working.”

“Partnering with Veriff allows Starship to autonomously deliver age-restricted items in the UK and beyond as we continue to take on new markets and stores at a rapid pace,” said Ryan Tuohy, Senior Vice President of Business Development and Sales at Starship Technologies. “Veriff’s identity verification solutions provide our users with safety and peace of mind, ensuring a seamless and trusted delivery experience.”

“Partnering with Veriff allows Starship to autonomously deliver age-restricted items in the UK and beyond as we continue to take on new markets and stores at a rapid pace,” said Ryan Tuohy, Senior Vice President of Business Development and Sales at Starship Technologies. “We are excited to work with Veriff in providing the highest quality Identity Verification solutions for our users to ensure their safety and peace of mind on our trusted platform.”

““Our goal is to ensure our customers’ safety. We must comply with KYC regulations to combat and prevent fraud. A trusted identity verification provider, like Veriff, allows us to offer our clients the best services in a safe environment,””

“Working in partnership with Veriff has helped us provide the security our customers need. As a result, our processes have improved 100%, and our customers are safer and happier. While Chicks Gold provides digital assets worldwide, Veriff secures the process and aligns with our KYC goals.”

“The prevalence of incidents that we can trace back to issues with verifications has been at a very low level since then. This has had a positive impact on the safety of the service and ultimately helps generate trust with our users and the cities where we operate, helping us get closer to our goal of helping people give up their private cars.”

“More recently, we started switching to using Veriff API in some cases. This again was a really smooth process – we didn’t experience any drop in accuracy or turnaround time from the switch, so we are happy customers.”

“We have had some positive past experiences working with Veriff with smaller integrations and decided to try it out for  Bolt Drive . The improvement was noticeable, and we have kept using their service ever since. The fact that Veriff was quick to implement the extraction of driving category data to support us was also a big factor in our decision to stick with them.”

““Blockchain has always been committed to providing crypto users the tools they need to Be Their Own Bank,” says Xen Baynham-Herd, General Manager of the Blockchain Wallet. “As you create more sophisticated products to empower this mission, identity verification becomes vital to serving users with the best experience. Veriff’s technology is world-class, and they’ve been an even better partner.””

“We needed an automated, fast, and accurate solution to verify the identity of our students not only during the enrollment period but throughout their entire journey in the academic program. Veriff makes it possible from the perspective of accountability, safety, and security and allows students to enroll in our academic program online anywhere in the world.”

“I just want to reiterate how great it’s been to work with you. Your responsiveness has been key, especially given our tight integration timeline. Your approachability and transparency stand out – finding documentation on your website is straightforward, and when unsure, you quickly direct us to the right resources. This has been particularly beneficial when working with clients where timely access to documentation is crucial, especially when requirements come up after the fact.”

““At the end of the day, the smallest loan that we’re going to give you is $50,000, which is a lot of money,” says Bradley. “Most people don’t mind taking one minute to validate in order to receive that amount of money. There isn’t really a logical defence for not proving who they are, especially when you consider that there are many lower-ticket offerings that require much more strenuous activity.””

““There have been several occasions where Veriff has returned failures, which makes me feel good about the product,” says Bradley. “It’s not just approving everything that comes in. There was one time when a gentleman was, in his own words, too lazy to walk out to his car. So, he took a picture of his driver’s licence on his computer screen. The software knew that this was not a physical copy. He was able to pass when he got his driver’s licence out of his car, but situations like that help us see the value in the product.””

““Had it been painful and cumbersome for me to submit a copy of my own driver’s licence, I probably wouldn’t have continued the conversation. But sure enough, it was relatively simple and straightforward. I remember speaking to one of my colleagues and saying, ‘I just verified with Veriff and it literally took me a minute’.””

“A fraudulent ID was submitted and not caught, and it was later discovered that this was a case of identity theft. That is a costly mistake for us and it quickly became apparent that help was needed in this area. That’s when we turned to Veriff and I feel completely comfortable that we are now in very good hands.”

“We can really continuously, positively improve the way that this community is able to see each other, find each other and understand and trust each other.”

“Out the gate, it gave us a lot of confidence that we really tested this in a robust manner. There was no rollback and very little issue after we rolled this out.”

“We are now at about 38 percent of our profiles verified, which is really great, not even being a year after we’ve implemented verification with Veriff.”

“Veriff actually was a standout choice for us because of the fact that they provide so much more support than just the tool of verification. We really needed someone who would work with us as a partner and not just hand over a tool.”

“Partnering with Veriff allows us to provide customers with one of the best compliance and security processes, making it even easier to start scaling their business and teams remotely across borders,” said Dan Westgarth, COO of Deel.”