Hook
Customer Success
Hook stops churn before it starts. Our AI agents predict risk up to 6 months ahead, tell you exactly what to do next, and execute the busy work. Spot patterns that matter, act sooner, and grow NRR - all without adding headcount.
Recrute actuellement
Hook recrute-t-il ?
Oui. Au 3 octobre 2026, Hook compte 11 postes ouverts sur Metaintro.
Postes ouverts
Les plus récents d’abord. Rémunération affichée lorsque l’offre l’indique.
- Product InternGestion de Produit/ProjetNew York · HybrideNew YorkHybride—-5 j
- Customer Success ManagerSupport ClientLondon · Hybride · £70K – £80K/yrLondonHybride£70K – £80K/yr-5 j
- Account ManagerSupport ClientLondon · Hybride · £70K – £80K/yrLondonHybride£70K – £80K/yr-5 j
- Legal Affairs InternSecteur JuridiqueNew York · HybrideNew YorkHybride—10 août 2026
- Social Media LeadMarketingNew York · TélétravailNew YorkTélétravail—10 août 2026
- Technical Implementation ConsultantTechnologie GénéraleLondon · Hybride · £60K – £75K/yrLondonHybride£60K – £75K/yr4 août 2026
- Senior Software EngineerDéveloppeurLondon · Hybride · £85K – £105K/yrLondonHybride£85K – £105K/yr30 juil. 2026
- Freelance Creative Designer / ProducerDesign———28 juil. 2026
Clients
Les 4 entreprises que Hook cite comme clients.
Études de cas2
- hackajob
- Salesloft
Autres clients2
Ce que disent leurs clients
Témoignages de personnes travaillant chez les clients de Hook.
“To me, good customer success looks like our team truly understanding our customers’ needs - using Hook to pull that together has been really helpful.”
“Hook’s allowed us to be more proactive, getting in front of our renewals faster and doing more with less. With Hook, we’re well-positioned for the future.”
“Hook gives me the transparency to quickly identify low adopters, place active users into the right cadences, and consolidate manual admin into one simple workflow, saving me hours each day and driving my best performance yet.”
“Hook’s AI chat has been critical to my Customer Success workflow. It’s made me more consistent and more strategic, given leadership better visibility than we’ve ever had, and ultimately improved our hygiene and customer outcomes.”
“Hook not only brings all important data and communications together in one place, but it provides a system to act on it. Just one Hook alert lead to an upsell of £18k from one customer that we closed within weeks of the alert.”
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“Hook lets me walk into every 6-month meeting fully prepared. It instantly pulls together account summaries, risks, upsell signals, and key finance contacts - work that used to take me 30–60 minutes per meeting. It’s saved me hours each week and completely transformed how efficiently I can prepare.”
“Hook’s Brief has been a game-changer. It gives me the customer context I need instantly to prepare for meetings. In seconds, I get the intel that might have taken a CSM hours to gather before. The signals and “plaibooks” for our CSMs promise to be a huge unlock, helping us identify churn risk early so we can focus on areas where we can make the biggest impact.”
Lancements et partenaires IA
Ce que Hook a lancé et avec qui elle collabore en matière d’IA.
- LancementAgents analyze data and take actionHook’s AI agents analyze data to drive customer activation and predict and act on risk, renewals, and expansion.
- LancementAI agents for CSHook’s AI agents predict risk, tell you what to do next, and execute busy work.
Compétences recherchées
Les plus fréquentes dans les offres ouvertes.
Stack technique
- Bibliothèques
- D3.js
- Analytique
- Google Tag Manager
- Google Analytics 4
- Frameworks
- Next.js
Fiche entreprise
- Siège social
- 21 Great Winchester St London, EC2N 2JA
- Secteur
- Customer Success
- Secteur (NAICS)
- Industrie de l’information et industrie culturelle
- Entreprise similaire
- Vitally
- Site web
- hook.co
- Carrières
- hook.co/careers
Postes par lieu
Où Hook recrute. Choisissez une ville pour voir ses postes.
Entreprises similaires
Entreprises du même secteur que Hook qui recrutent en ce moment.
Questions sur Hook
- Hook recrute-t-il ?
- Oui. Au 3 octobre 2026, Hook compte 11 postes ouverts sur Metaintro. La plupart se concentrent dans Design (5), Customer Support (2) et Marketing (2).
- Où Hook recrute-t-elle ?
- Hook recrute à London et New York, avec le plus de postes ouverts à London.
- Qui sont les clients de Hook ?
- Hook cite 4 clients, dont hackajob, Salesloft, Planful et Superhuman.