SupportYourApp
premium outsourced support services
SupportYourApp® is a leading provider of outsourced customer support, helping tech companies and startups enhance their customer experience.
SupportYourApp recrute-t-il ?
Oui. Au 7 octobre 2026, SupportYourApp compte 952 postes ouverts sur Metaintro. 201 ont été publiés au cours des 30 derniers jours.
Postes ouverts
Les plus récents d’abord. Rémunération affichée lorsque l’offre l’indique.
- (American English) Key Account Manager (Austria, remote)Gestion des OpérationsGraz · TélétravailGrazTélétravail—hier
- (American English) Key Account Manager (Croatia, remote)Gestion des OpérationsOsijek · TélétravailOsijekTélétravail—hier
- (American English) Key Account Manager (Croatia, remote)VentesRijeka · TélétravailRijekaTélétravail—hier
- (American English) Key Account Manager (Austria, remote)Gestion des OpérationsInnsbruck · TélétravailInnsbruckTélétravail—hier
- (American English) Key Account Manager (Croatia, remote)Gestion des OpérationsTélétravail—Télétravail—hier
- (American English) Key Account Manager (Austria, remote)Gestion des OpérationsTélétravail—Télétravail—hier
- (American English) Key Account Manager (Croatia, remote)Gestion des OpérationsZagreb · TélétravailZagrebTélétravail—hier
- (American English) Key Account Manager (Austria, remote)Gestion des OpérationsVienna · TélétravailViennaTélétravail—hier
Dynamique de recrutement
À quel rythme SupportYourApp ouvre des postes, et selon quel mode de travail.
Nouveaux postes par moisPostes publiés pour la première fois dans le mois
Clients
Les 20 entreprises que SupportYourApp cite comme clients.
Ce que disent leurs clients
Témoignages de personnes travaillant chez les clients de SupportYourApp.
“We wanted to improve our standard of customer support. We had one full time person working in Germany. He did a great job, but he was off at night, on weekends... We also were not able to answer the phone. The outsourcing services of SupportYourApp did improve on that.”
“SupportYourApp was a godsend to us. The ability to have people respond to our customers no matter where they are in the world on 24/7 basis is really astonishing. I was working in other companies where the support level did not come even close.”
“The highlight of SupportYourApp's CRM is the ability to review all the phone calls that come through, handy filter or quickly show open issues, or issues needing developer attention. At this point, it seems the most appropriate for our e-mail and phone support outsourcing.”
“Within 3 months, over 80% of sales and support requests were able to be addressed directly by SupportYourApp. By creating the tools and processes we are now able to add additional resources when the need arises. They are truly committed to supporting the customer at all levels.”
“SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time.”
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“With all the agents working on the team, we were able to drastically improve all of our key performance indicators. Our average first response time was dropped under 1.5 hours, our average resolution time dropped under 12 hours, and our customer satisfaction scores were higher than ever.”
Lancements et partenaires IA
Ce que SupportYourApp a lancé et avec qui elle collabore en matière d’IA.
- OpérationsAI tools for scaling supportSupportYourApp uses AI tools and its pool of agents to scale support within weeks.
- LancementAI agents, chatbots, and voice agentsSupportYourApp’s AI agents, AI chatbots, and AI voice agents handle routine queries 24/7.
- LancementSupportBrainSupportBrain uses AI to assist agents.
- LancementSupportResponseSupportResponse is an AI agent that handles requests autonomously.
Compétences recherchées
Les plus fréquentes dans les offres ouvertes.
Compétences les plus demandées
- CRM systems
- English
- APIs
- Communication
- Troubleshooting
- AI tools
- English communication
- CRM tools
- Workforce management
- C1 English
- Hospitality experience
- Client negotiation
Stack technique
- Marketing
- Crazy Egg
- Analytique
- Matomo
- Google Tag Manager
- Google Analytics 4
- Bibliothèques
- Tailwind CSS
- Swiper
Fiche entreprise
- Siège social
- Kyiv, Ukraine
- Fondée en
- 2010
- Secteur
- premium outsourced support services
- Secteur (NAICS)
- Services administratifs, services de soutien, services de gestion des déchets et services d’assainissement
- Site web
- supportyourapp.com
- Carrières
- supportyourapp.com/career
Postes par lieu
Où SupportYourApp recrute. Choisissez une ville pour voir ses postes.
Questions sur SupportYourApp
- SupportYourApp recrute-t-il ?
- Oui. Au 7 octobre 2026, SupportYourApp compte 952 postes ouverts sur Metaintro. 201 ont été publiés au cours des 30 derniers jours. La plupart se concentrent dans Customer Support (292), Operations Management (109) et Artificial Intelligence/Machine Learning (49).
- Où SupportYourApp recrute-t-elle ?
- SupportYourApp recrute à Callao, São Paulo, Mexico City, Mexico, Bogota, Bratislava et Bucharest, avec le plus de postes ouverts à Callao.
- Qui sont les clients de SupportYourApp ?
- SupportYourApp cite 20 clients, dont here, yoto, Skylum, Inc., NotaryPublic24 et PayBump.
- Quelles compétences SupportYourApp recherche-t-elle ?
- Ses postes ouverts demandent le plus souvent CRM systems, English, APIs, Communication et Troubleshooting.