chatarmin

“Durch die Shopify-Syncs hat unser AI Agent Zugriff auf Informationen, mit denen kein menschlicher Agent mithalten kann. Diese Tickets werden recht einfach gelöst.”

“Irgendwann haben wir festgestellt, dass wir einfach immer mehr Leute einstellen mussten, um ein gewisses Level an Customer Experience aufrechtzuerhalten. Genau das wollten wir ändern.”

“Es fühlt sich fast wie 24/7-Support an, auch wenn Menschen natürlich schlafen. Ich habe noch nie so einen Support von irgendeinem anderen Software-Unternehmen erlebt.”

“Internally, chatarmin.com was named the best growth decision of 2024. Insane tool!”

“The response time is so good, customers buy and convert. An absolute must-have.”

“Killer open rates, killer click rates. We also use Chatarmin very regularly for Black Friday and big sale campaigns.”

“The team and the support are incredibly close to our brand. The channel was up and running in no time, and today WhatsApp is something we can't imagine our CRM without.”

“With Chatarmin, we have the ability to contact our customers via WhatsApp and use it to reach contacts we can't get through on any other channel.”

“Gloria relied mainly on email for a long time. In winback, that eventually hit its limits. Over WhatsApp we now reach noticeably more customers than before and bring back significantly more.”

“We started from zero and were live in two weeks. Five months later, Gloria does over €100,000 in revenue a month, all over WhatsApp.”

“Thanks to automation, we have a buffer every day that we never had before. Now we can give the trickier cases far more attention.”

“The tool is simple and intuitive, so moving over from Zendesk was no problem. In two words: easy & innovative.”

“We wanted a hybrid system. Recurring emails run automatically, and we handle the tricky cases ourselves. That way we keep the personal contact with our customers and stay fully in control.”

“Die Reaktionszeit ist so gut, die Kunden kaufen und konvertieren. Ein absolutes Must-Have.”

“Geile Open Rates, geile Click Rates. Auch zu Black Friday und großen Sale-Aktionen nutzen wir Chatarmin sehr regelmäßig.”

“Team und Support sind super nah an unserer Brand. Der Kanal war in kürzester Zeit aufgesetzt und heute ist WhatsApp aus unserem CRM nicht mehr wegzudenken.”

“Wir haben mit Chatarmin die Möglichkeit unsere Kund:innen auch über WhatsApp zu kontaktieren und nutzen das für Kontakte, die wir auf keinem anderen Weg erreichen.”

“The onboarding process was fast and uncomplicated. And once our internal structures were clear, everything ran smoothly. Our wishes and use cases were always heard.”

“WhatsApp was up and running in no time.”

“The team is always there for us, with advice and hands-on help, whatever we need. It honestly feels like they look after us 24/7.”

“WhatsApp open rates and click rates are many times higher than email. It's really that simple.”

“WhatsApp was almost as strong as email for the first time – that worked really well. We want more of that.”

“WhatsApp was almost as strong as email for the first time – that worked really well. We want more of that. (Christoph Lung)”

“Wir haben bei null angefangen und waren in zwei Wochen live. Fünf Monate später macht Gloria über 100.000 Euro Umsatz im Monat , allein über WhatsApp.”

“Gloria hat lange vor allem auf Email gesetzt. Im Winback stieß das irgendwann an seine Grenzen. Über WhatsApp erreichen wir jetzt deutlich mehr Kunden als davor und holen spürbar mehr zurück.”