Claroty

“Today, security is no longer just a support function, it has become a strategic business capability. Our customers expect availability, reliability, and operational resilience. Without security maturity, recognized certifications, and demonstrable security controls, it is impossible to compete in this market.”

“The greatest value of the solution is the context it provides. Simply identifying a vulnerability is not enough. We need to understand its severity, operational impact, exploitability, and ultimately its impact on the business.”

“The visibility and device data from Claroty has helped our internal operations execute necessary risk reduction activities and streamlined our processes without the need for spending millions of dollars on service agreements.”

“Claroty’s ability to automatically identify and classify medical devices on our network has been a valuable feature. This has allowed us to have a clear inventory of devices, which is crucial for security.”

“The Claroty xDome platform was extremely easy to set up. The support from Claroty has been excellent with in-depth training sessions to allow us to use the tool effectively and efficiently. With xDome we managed to install the server and start getting data within 2 hours, and the data we got allowed us to act quickly on issues that we hadn’t already noticed in our environment.”

“We have a few dozen factory sites across two continents. That translates thousands of assets in our entire manufacturing operation, so you can imagine the challenge of establishing a confident industrial cybersecurity posture. Even just getting simple visibility of everything in our ecosystem is a huge challenge, and most solutions can’t even do that basic thing very well. Of all the platforms we evaluated, only Claroty’s was capable of giving us the unified view and total control we were looking for, and they did it with zero downtime. There honestly wasn’t even a close second.”

““Claroty has enabled the continuous and automatic updating of the system inventory and risk analysis, thanks to the constant updating of the vulnerability index of field devices, providing real time reporting on assets and any changes introduced.””

“Every time we encountered a challenge, the entire Claroty team showed up and proposed solutions. That has been, again and again, the reassurance that the five-year commitment we gave Claroty was the right choice.”

“In our day-to-day operations, xDome constantly provides us with valuable risk indicators that help us identify and plan targeted actions to reduce our exposure to threats. The solution proposed by Claroty quickly resolved critical issues related to network visibility and protection, significantly improving our overall security posture.”

“We looked at several OT security vendors, and none but Claroty made it past the demo stage. Our team was wowed by Claroty’s performance and capabilities right from the start. Very shortly after installation, Claroty was able to identify — with uncanny accuracy — every asset in our environment. The impressive performance of The Claroty Platform, coupled with the outstanding referrals from trusted partners made this a very straightforward decision for us.”

“We’re getting information on activities that we would never be able to detect previously, even the people offshore. You immediately start getting alerts, so this is very impressive.”

“Clearly this is something that works, and it brings value to us to see where we are exposed.”

““We needed a solution that would allow us to improve our ability to react in the event of an attack. A framework which is always ready to collect the changing information in the field that manifests possible vulnerabilities. We know that correct cyber protection is based on three management skills, one must be: predictive, preventive and proactive. [Claroty] has allowed us not only to include these three elements in a single solution, but to further broaden the vision of safety, working on the concept of cyclicality.””

““The integrated offering from Claroty and CrowdStrike has exceeded our expectations within a few months of implementation.””

““I’ve had many nice surprises since we began working with [Claroty] — but two stick out the most. First, the platform is very easy to use. Not only are we able to leverage in-depth visibility information like we’ve never had before, but we’re also able to take action on it without any friction. Second, the cost savings have been substantial. We’ve been using [Claroty's] device utilization data to negotiate lower maintenance fees with device vendors. I never expected us to be able to do that.””

“We’d actually been trying to obtain this sort of utilization information for this purpose for years prior — but it wasn’t until we started working with [Claroty] that we were able to get it. And now that we have it, I can say with certainty that it’s enabled us to save quite a bit of money. The ROI has been significant.”

“Before we deployed [Claroty], our biomedical teams had no option but to support these types of use cases manually — and by that I mean frequently checking online for advisories relevant to the devices in their purview. This process was inefficient, tedious, and — because it was manual — relatively error-prone. The technicians had to spend much more of their time achieving far less than they do today with [Claroty].”

“Now with [Claroty], while we still deal with infected devices, we’re able to identify and contain the damage almost immediately. The details in these alerts makes it easy for the SOC to respond quickly without guesswork.”

“In terms of benefits, these capabilities address key blindspots we’d had previously. Prior to [Claroty], our SOC’s coverage was limited to the IT devices where we have an EDR (endpoint detection and response) agent installed. We had no visibility into what was happening with our medical devices — as well other types of devices, like our OT (operational technology) equipment — because those devices cannot tolerate agents. As a result, not only were our non-IT devices largely invisible — they were unmanaged and unprotected.”

“The visibility and policy recommendations from [Claroty] have helped it progress considerably. [Claroty] gives us a view not only of our devices but also the different VLANs (virtual local area networks). We’re using this information to improve segmentation at each hospital by first allocating the right devices to the right VLANs, then ensuring each VLAN has the correct communication policies, and finally enforcing those policies with our NAC solution.”

“This was the first time we’d ever had holistic, global visibility into all of our medical devices at each of our hospitals — so simply being able to see all of that in one place was eye-opening. As Javier noted, we did identify more devices approaching end-of-life than expected, but we were then able to use that information to ensure those devices were replaced before any disruption — or worse, harm — occurred.”

“Once we gained this visibility, we were also able to better understand many of the issues we’d been having with the NAC project. Especially with NAC and segmentation in healthcare, success requires the right information and infrastructure. [Claroty] helped us realize we hadn’t previously had those things — but finally, now, we do.”

“We knew there were complexities in our environment, but we were still surprised to uncover many end-of-life devices and core switches that needed to be replaced. I was particularly surprised to see we also had overlapping IP addresses across different sites. This initially made it tough for us to differentiate network traffic between hospitals, but [Claroty] solved the issue by providing native visibility support for each site from a global viewpoint.”

“The deployment was very fast, which far exceeded my expectations. Admittedly, my expectations at that time were quite low because my team and I had just come from a network access control project that we’d started the year before and still isn’t finished! And because that ongoing NAC project is in the same hospitals, I was expecting the [Claroty] deployment to be similarly complex and lengthy. Thankfully, I was wrong!”

““Our selection criteria and evaluation process were extensive. Having a robust presence in the European market, strong recommendations from industry analysts and associations, and — of course — scalable technology that supported our current and future objectives at the global and local levels while also being compatible with the complexities of our critical networks were all must-haves. [Claroty] was the only vendor to check all of our boxes and then some.””