Finix

““It was incredibly easy to pay my bill—no need for a call or waiting in line.””

“Without having a payments background, I would have been lost without an organization like Finix, and hiring a consultant or a full-time person to come in and take the lead on our payments initiative would have been risky – so, we de-risked this opportunity by partnering with Finix.”

“My favorite thing about Finix is the transparency and support that is offered to Beyond Pricing. Finix is a great payment facilitator and a great partner, it’s not just another system you can implement. Finix is a company that seems to be on the same roadmap as Beyond, where we’re growing together and excited to be in the same boat with a company with similar values!”

“We chatted with Stripe and concluded that we would be losing money on the current spend of what vacation rental managers want to pay. It seemed like Finix was exactly what Beyond needed in terms of flexibility and pricing! We also realized that Finix is trying to help companies in specific industries become a payment facilitator and build a customizable product for that specific niche.”

“Every single person that I’ve had the pleasure of working with at Finix has been lovely! They make sure that we get to the bottom of questions or concerns that we have, while working with different processors and different companies. Additionally, it’s amazing how easy it is to get a hold of someone from Finix when it comes to support.”

“The overall integration process was very straightforward – which helped speed up the implementation process.”

“As soon as we had a technical demo of the Finix platform, we knew that Finix was going to be our new payments provider – it just made sense.”

“Since we’ve migrated to Finix’s processor, we’re being notified about funding failures faster than ever! On average, we are notified within three days, which is significantly better than the previous 12 days.”

“Since switching to Finix, our partners and their customers are able to connect their bank accounts and make payments the same day.”

“We absolutely love how responsive everyone at Finix is! James Fisher and Andrew Tiemeier will respond at any point, day or night. The Finix team goes above and beyond to problem solve in real time, find working solutions to issues, and then prioritizes product solutions for future fixes.”

“One of the biggest drawbacks with Stripe is that ten years ago, you could call someone at Stripe and have a conversation. Now that’s virtually impossible. A lot of our customers enjoy the very high touch point of customer service that Finix provides. This is impossible to do with Stripe.”

“When we were first using Stripe, in order for our customers to use ACH, they would have to utilize micro-deposits. Using microdeposits was confusing for a lot of our customers and it introduced multi-day delays. As a team, we came to the conclusion that Stripe is not the right long-term payment processing partner for us.”

“Having multiple steps and multiple days involved in the ACH verification process on our previous payment platform was a constant frustration.”

“Alexander and I previously worked in AgTech, and we saw an opportunity in agricultural retail. We specifically noticed pockets of extremely advanced technology around farming: Like drones, satellite imagery, and advanced machinery. Agricultural retailers have a very important role in the agricultural ecosystem, but the tech stack used by most of them was very outdated. So, we thought - let’s change the tech stack.”

“Finix has been a consistently reliable partner. As soon as we experience a new challenge, the Finix team has been there to help us navigate through the obstacle at hand. As a startup, having Finix’s capabilities driving our payments infrastructure has moved us ahead several years in our development. Finix’s support team has allowed us to leverage capabilities immediately.”

“Schools have been left to navigate an increasingly technologically- demanding world while using systems that are several decades old. We’ve also seen families become frustrated with the lack of transparency, complexity of tools, and abandonment of cash as a means to pay for their children’s expenses.”