Sensi.AI

““The fact that Sensi connects ops, growth, and care into one experience, all in service of our clients, is priceless.””

““Incorporating Sensi into our service model allows us to increase length of stay with our clients. And when you increase length of stay, you also have caregivers with a more stable schedule. When we’re able to maintain a client at home longer, that caregiver stays with us longer.””

“Sensi doesn’t just stop at continuously assessing the home to catch the anomalies, which it does. It goes deeper by keeping track of the senior’s physical, emotional, and cognitive health. Within my agency, Sensi has detected falls, cries for help, and early signs of urinary tract infections. How cool is that? Keep them out of the hospital because we’re going to get the UTI caught days before the average person or physician would be able to catch it.”

“When you don’t live in the state or you live three or four hours away, [you’re wondering] what is mom doing today? Is mom okay? Things like that. We can let them know like mom is doing good. She has not had any falls. She hasn’t had any discomfort because we can see that with Sensi on a day-to-day basis. So we can relay that to them, which makes them feel at ease. When a caregiver is not there and they’re worried about what’s going on, we’re able to tell them like she’s doing okay.”

“When I go to bed at night, I sleep very well because I know I’m doing everything that I can to make sure this older adult is safe and happy and thriving.”

“They want their privacy, they don’t want their family members or love ones to see them in the manner that they may not be wanting and may feel unpresentable. So having something like Sensi, like I said, because it’s innocuous and people don’t really see it, but know that it’s working in the background is critical to success.”

“If I could have Sensi in every home, especially when they first start, when a client first has a caregiver, it’s a brand new situation. Maybe I haven’t used that caregiver before and they’re going out, brand new environment. I can actually acknowledge them and do positive reinforcement. I’m talking about the caregiver right now, which means the world to them. Because I might be apprised of some kind word from the client, that says ‘you’re lovely, don’t go away, I had a wonderful day with you.’ If I didn’t have Sensi, I wouldn’t be able to acknowledge and recognize them. Ever.”

“When I heard about Sensi, what perked my ear about it was, as corny as it sounds, or probably strange as it sounds compared to what most people are looking at, is the proactive way that we can reinforce an awesome job. You know, sadly, most great caregivers are the people that never get attention, because there’s no complaints, there’s no issues, there’s no incidents happening with their clients. And they’re just working silently, doing a great job, and they never get that regular pat on the back and reinforcement.”

“It’s just that safety net that you can be self-assured that when we’re not there, we still are in a big way. And I always make sure to tell them, look, this is not something that I can, you know, it’s not like a camera, that I can call, I can get on my phone and say, I’m listening to what’s going on in the house or I’m watching you. This is artificial intelligence taking those words and I can’t go in and listen to you.”

“We’re preventing people from going to the hospital, preventing people from ending up in situations that they don’t want. My readmission rate overall was 4.74% in 2024 and year to date it’s 4.35%. We hit our goals and wouldn’t have been able to do that without Sensi.”

“Sensi has changed how we show up for our clients, giving us daily visibility into their wellbeing. The Ops Agent has been a game changer, handling caregiver communication, shift confirmations, and call-offs. Tasks that used to bog our team down are just handled now, freeing them up to focus on client care and caregiver retention. We are really excited with how the Growth Agent is enabling us to serve more seniors.”

“Our team can take that information and look at that trend data over time, in particular, the times of day that a resident is calling for help or needing some assistance. And we’re able to modify their plan of care so we can then anticipate their needs instead of respond to their needs.”

“When I get an alert that there’s been a 288% increase in coughing for resident X over the last 5 days, that tells me something, and I wouldn’t have known that because I’m not there. So we have to rely on this [Sensi] to make us smarter so we can know what to bring to the physician and the rest of the care.”

“I can’t say more about how it has made our families feel more secure and happy to have that unit in the home.”

“I would recommend Sensi because it’s a great tool for nurses to provide better care. It doesn’t replace nursing judgment, but it provides an extra layer of support. In independent living communities, independence is very important, and if there are things we can put in place to keep them living independently longer, that’s what we want to do.”

“What impact does Sensi have on hospitalization and ER visit rates? In our pilot using Sensi, we had an 18% hospitalization rate. You can see the ER visits have a similar 65% decline from 85%, 60% to 21%.”

“How does Sensi detect health issues before they escalate? Sensi doesn’t just stop at continuously assessing the home to catch the anomalies, which it does. It goes deeper by keeping track of the senior’s physical, emotional, and cognitive health. Within my agency, Sensi has detected falls, cries for help, and early signs of urinary tract infections. How cool is that? Keep them out of the hospital because we’re going to get the UTI caught days before the average person or physician would be able to catch it.”

“Can Sensi replace inconsistent manual follow-up? The agentic AI is the same at six in the morning as it is at 6 p.m. And it never forgets the task to be done.”

“How does Sensi contribute to caregiver satisfaction? One of the things that I really did like with Sensi is how we can show gratitude for our caregivers.”

“Does Sensi help you balance quality care with business growth? What’s good for the business is good for the client. Sensi helps you be good to both.”

“How did Sensi help you stand out to referral partners? I had about 88 clients or so. That was three years ago. Now I have 220 clients and I am telling you, that is the truth. And now I have five contracts, big contracts with Medicare. Why? The why is because these referral sources will not talk to you unless you have something unique.”

“What kind of results have you seen with Sensi? So far, there is no downside. It’s all been positives.”

“How has Sensi helped reduce hospitalizations? She was in the hospital constantly with UTI before we started care and had Sensi installed. So, one of the things my team’s really, really proud of because she is probably one of the sweetest ladies you’ll ever meet, is that they were able to this day prevent her from having another re-hospitalization from a UTI.”

“Does Sensi help us recognize great caregivers? That’s the heroic work that would never have been seen if I didn’t have that access.”

“Does Sensi act as a safety net when caregivers and families aren’t present? I have care managers and I have caregivers and I have sales representatives but we’re not always in the home. This is the only industry that I know of that there’s no supervision. Sensi gives me that layer of comfort that there are additional resources just in case.”