Fullbay

““[Because of Fullbay] our fleet is running cleaner. The maintenance is tighter so we don’t have”

““[Fullbay] has made it a lot easier to see where the hours are going and who is doing what.””

““When I come home at night, I don’t have to spend my time on the computer billing, invoicing, and quoting jobs.””

““Fullbay is probably one of the best tools on my truck,” he says, noting that he can close a service order in five minutes as opposed to the half-hour his previous software required.”

“Now with Fullbay, I can go on there and see exactly what they are working on or what jobs they are clocked into… I have three locations, so now from my one location I can monitor how much work each location has”

““The little AI guy in the corner … that guy’s a genius,” Dylan said.”

““[Nobody is] having any issues, and they seem to really be enjoying it,” Dylan said.”

““I can’t, for the hell, let me tell you, remember why I went with [the other software] instead of [Fullbay] in the first place,” he told us.”

““My big fleets love the [customer] portal,” Dylan said. “They don’t even have to talk to me to approve things. They’re pumped about it. I’ve gotten lots of compliments so far.””

““The biggest thing that attracted me … was the QuickBooks integration,” he explained. “It’s obviously a well-known company. [And] from the … research I did, everybody was very pleased with Fullbay.””

““It’s improved our profitability and helped us grow.””

““Fullbay has totally turned around our bottom line,””

““Everything is so much better [with Fullbay]. It’s so wonderful!””

““Because of Fullbay, we are now billing for all parts used on repairs and it is saving us thousands of dollars!””

““We looked at three or four [systems], and Fullbay seemed to cover most, if not all, of what we were looking for.””

““The AI really helps justify the time that we have on the action items,” Nate said. “In this industry, any kind of clarity you can give the customer is advantageous.””

““[The work becomes] more efficient and thorough,” Nate said, adding that his service manager, while in possession of great business sense, is not from the truck or automotive field.”

““[It] knows the technical jargon and how to get it across with industry lingo,” Nate told us.”

““The AI feature is not necessarily helping the techs directly do their work better,” Nate told us. “What it is doing is allowing my service manager to do his work better.””

““It’s allowed us to communicate more clearly to the customer.””

““[We wanted] something that works for everyone, not just something that works for one or two people in the business,””

““Anytime we send an email off to Sarah, we get a pretty great response. She’s amazing!””

““We’re not held up by deciphering handwriting and waiting for everyone to do their part. It’s almost immediate!””

““The [Fullbay] system works well for us! It’s been great! It’s made things a lot easier, a lot faster turnaround, especially with the larger jobs.””

““Before Fullbay, we had someone that would have to enter the invoices manually and enter the job cards manually. Now, we are able to receive the invoice in Fullbay and then have it flow over into QuickBooks.””