iCareManager

“We can adapt plans instantly as new information comes in.”

“All the information we need is right there, when we need it.”

“They train the right people at the right time - that precision makes all the difference.”

“You can tell instantly if someone is just selling something. This is different - this comes from people who understand the field.”

“The quality has increased exponentially.”

“It brought our team together - we’re all looking at the same information at the same time.”

“If you miss something like a swallowing study, it can cost someone their life. Now we monitor everything.”

“If you’ve never seen a person before, you can look at iCareManager and it directs you to provide extraordinary support.”

“Now we have one plan of care that covers everything.”

“As soon as new information comes in, we can modify the plan of care in a nanosecond.”

“It’s the Holy Grail - everything you do comes out of iCareManager.”

“We’re not going to be able to support these individuals in the community unless we can aggregate all this information.”

“You had separate plans of care… and sometimes records didn’t transfer for years.”

“We kept everything on Excel and updated it every time someone went to the doctor.”

“One individual had between 9 and 16 comorbid conditions - but only three were written down in one place.”

“We said, what if we build a world-class organization that serves people so complex that many would otherwise go to a nursing home - but instead, we keep them in the community.”

“When I came here about three years ago, they were closing their sheltered workshop and didn’t really know what to do next.”

“I grew up going into state hospitals and bringing people out - people who were abused, neglected, and forgotten - and helping them return to the community with dignity.”

“For providers out there who aren’t using iCM, my advice? Try it. You won’t regret it.”

“We got with iCM because we want to stay current with the times.”

“They don’t make us feel like a burden. They want to help us succeed.”

“We’ve never had a better training module.”

“Now, everything is live. Once you enter the information, everybody has access to it.”

“It never feels like a burden to reach out. The team is responsive, respectful, and always trying to find a solution.”

“We’ve never had a better training system. Our previous facilitator just couldn’t keep up with the level of detail iCM provides.”