Shepherd

“Our partnership with Shepherd has continued to flourish. Their responsiveness and efficiency have been impressive and continued to shine on this opportunity. Shepherd's team assessed the program needs and learned where they could best provide value to the client. We collectively decided on a precise approach to target a particular attachment. Shepherd exceeded expectations with their prompt solution that made the insured very comfortable with leaving the incumbent.”

“The success of this partnership started in advance of the renewal cycle. The Shepherd team is collaborative and always looking to provide solutions. Knowing we needed to restructure this excess program, we began discussions months ahead of marketing. In turn, Shepherd was able to quickly underwrite and provide two different layering options well before our need-by date. This gave us ample time to position them within the tower in a place that was beneficial for all parties, most importantly the insured.”

“Working with Shepherd has been a breath of fresh-air. Their operations and service is what the brokerage community seeks out in our carrier partners. They presented deliverables almost immediately after receiving subjectivities and were consistent with messaging throughout the whole marketing process.”

“We engaged with Shepherd to offer excess limits in addition to what our client has maintained historically for their master program. As with most things in construction, urgency and competitiveness was imperative. The Shepherd team worked overdrive to turnaround their quote within hours of receiving final underlying components. Together we were able to successfully expand our mutual client’s risk management program. It is exciting to have a partner out there that understands the complex risks, needs and responsiveness required to create fruitful solutions.”

“Working with the Shepherd team on our insured’s excess liability renewal has been an absolute pleasure. The level of professionalism, collaboration and dedication displayed by each team member to understand our insureds business needs and risk is truly commendable. The team’s strong communication skills and mutual support have consistently fostered a sense of unity and allowed us to achieve our goals efficiently. It has been an enriching experience collaborating with such a talented and motivated group.”

“I have found that working with Shepherd has been one of the easiest placement experiences I have had. I attribute that to the level of experience and expertise in your underwriting team, strategic leveraging of data, and the flexibility and willingness of the team to look at multiple options for placement in an excess tower. Lindsay was prompt, efficient, and eager to do business with us and we look forward to continuing to work with Shepherd going forward.”

“Overall, Shepherd continues to commit themselves to our various partnerships and they continue to meet their words with action. A true trusted partner!”

“From a servicing perspective, the few items that have come up were met with an immediate response and attention from the Shepherd team. I think this speaks to the unique structure of Shepherd where if there is ever an issue with servicing or claims handling that we have Shepherd’s leadership involved and these items are dealt with quickly.”

“We had a smooth and timely renewal on our second policy term. The Shepherd team came in with their renewal quote well in advance of the renewal and pricing came in where we expected it to subject to our LTR put in place last year. This was recognized by the client as a sign of Shepherd’s commitment to the long term relationship and the client was very satisfied with the results.”

“Shepherd was an excellent partner to work with on this complex account. Despite the complexities, Shepherd demonstrated remarkable flexibility and expertise. Erin Page (Underwriter at Shepherd), in particular, stood out for her responsiveness and deep knowledge, making the entire process seamless. I was thoroughly impressed with how the account was managed and am eager to explore more business opportunities with them in the future.”

“Shepherd was really easy to work with—responsive and accommodating to all of our requests. Since our team has a strong focus on coverages, particularly to meet the contractual obligations of our insureds, we appreciated that every request we made regarding coverage was carefully considered and approved.”

“Working with Shepherd on this rolling OCIP for our client streamlined our placement process significantly. The Admitted paper for the primary and excess program was instrumental in making this placement successful. What really impressed me was their remarkable turnaround time - four days from submission to formal proposal. Rather than simply providing coverage, they function as a true strategic partner.”

“We had a competing offer for the same premium on the $10M xs $10M; however, we went with Shepherd because we felt there was likelihood for a long-term relationship as well as incentive for additional premium savings for the client based on Shepherd’s unique technology programs. This client uses certain technology tools to better control their QA/QC programs that dovetail with the Shepherd Savings perfectly.”

“The amount of time spent on the certificate of insurance approval process has been drastically reduced. Shepherd offers current, real-time monitoring of our vendors/subcontractors and compliance. They have established timely alerts advising when attention is needed and streamlined requests for documentation needed from brokers and carriers.”

“Shepherd has created an extensive platform that contains so many features that have made this process easier for us. They accept and appreciate any feedback given and adhere to it. Shepherd has taken our industry needs into consideration and has created an environment based on those needs. They listen to the wants and needs of our company and provide the product quickly and efficiently with exceptional support. Shepherd has proven to be flexible, adaptable, and supportive, time and time again.”

“I am writing to share the benefits that we have experienced since implementing Shepherd Compliance within our organization. Shepherd Compliance has proven to be an invaluable asset, providing us with considerable advantages for our certificate of insurance approval process.”

“Shepherd Compliance has been pivotal in strengthening our compliance practices & enhancing operational efficiency. We are able to move a vendor or subcontractor through the approval process quickly and easily. We are extremely pleased with the benefits it has delivered and we are excited for the future.”

“Shepherd has provided a very efficient and organized system for accessing, sharing & analyzing information. This has provided improved accuracy & consistency within the process. Having the ability to customize & generate tailored reports for our company leaders is a remarkable benefit.”

“The Shepherd Savings program was a key differentiator from competitors, helping the insured find value in their existing technology investments to improve efficiency and safety across project sites. The Shepherd team worked to understand the client's needs and create a specific solution for them. They were responsive and flexible in adjusting program terms when possible. The client was pleased with the package Shepherd put together, particularly given the quick turnaround required.”

“We have deployed Shepherd’s capabilities across construction projects with some of our fastest growing and strategic clients, resounding success for WTW & clients alike.”

“Most valuable was their technology-forward underwriting approach. By recognizing our client's Procore investment through their Shepherd Savings program, they delivered a 15% reduction that validated our client's commitment to technology-enabled risk management. I highly recommend Shepherd to brokers with sophisticated construction clients. They're genuine partners who bring technical expertise and flexibility to project placements.”

“Shepherd exceeded all expectations as the insurance partner for our client's $315M Virginia data center project. Their speed & adaptability impressed us most—delivering a quote within 24 hours which allowed us to work efficiently with our client and demonstrated their commitment to the program. Their flexibility in providing multiple program structure options allowed our client to select the ideal solution. Shepherd's deep knowledge of the project risks and thoughtful evaluation of our client's specific needs made structuring this OCIP a truly collaborative process.”

“The Shepherd team was responsive, creative, and quick to respond which is extremely helpful with a large complex project placement.”

““Working with Shepherd was a fantastic experience”.”

“The Shepherd team provided a quick and competitive quote for additional limits for a new client.”