careers.benifex.com

“For us at VFS Global, the wellbeing of our employees plays a vital role. We’re very happy to partner with Benifex to help our colleagues to look after their mental and physical wellbeing. The mobile app has made it really convenient to access the resources on the go! In our busy lives, it can be a challenge to maintain our wellbeing while looking after everyone around us, but Benifex really make it simple and effective.”

““We wanted to take things to the next level. We wanted to create a platform that brought our reward and benefit offering together. And that’s not just the flexible benefits that people can access through a platform like this – it's everything we offer.””

“It's fantastic to be recognised for our flexible benefits scheme, which reflects our business commitment to sustainability and gives our employees a tangible way to live our values. It's making a real difference to employees and the environment.”

“Finally, think about your wish list and the things you don’t do today but would like to, and those pain points. The chances are the technology will be able to help you. The real-time dashboards and comms tools have been a great example of this for us.”

“Review the existing benefits on offer and how you could enhance this further with additional voluntary benefits; this not only enhances your offering, but some may be salary sacrifice if operating in the UK which can generate NI cost savings for the business – helping to offset the cost of technology.”

“For companies considering whether to invest in a benefits platform I’d suggest reviewing current ways of working which may be labour-intensive for your HR or benefits teams, including query management, communications and monthly administration. Streamlining your processes with the use of benefits technology can lead to greater efficiencies and will give your teams more opportunities for value-add activity.”

“Accessing real time MI via the dashboards has proven highly beneficial. We can readily differentiate between new joiner activity and the wider population when monitoring engagement. Cost and savings data is instantly accessible and has helped us to make well-informed decisions regarding our benefits programme.”

“In the UK, there was a need for greater flexibility and anytime benefit selections. Previously, colleagues would log in during the annual window and not do a much else throughout the year, but now we’re seeing 30 to 40% of people engaging with the benefits platform every month. Logins at annual enrolment are up to 85% in all countries. It’s all really positive.”

“Smart accounts in Asia have been really well received; the process for colleagues is seamless and very clear. They can easily see the claim progress and historical claim information. We wanted to keep the smart accounts alive throughout the year and use targeted comms to remind people what they can claim for – which we’ve been able to do with the use of the communications manager tool.”

“Full credit to the Benifex team as they helped us navigate the implementation process with local brokers and providers.”

“The Communications Manager tool was one of the biggest “why Benifex” moments during the RFP. Previously it was difficult to target communications; we’d either have to create employee comms and distribution lists outside of the benefits system, rely on our Marketing team for resource, or get the platform provider to build and send on our behalf, which can be rather costly given the frequency of benefit communications.”

“It was an easy business decision as we were replacing existing technology with a global solution. We’ve benefited from process efficiencies, economies of scale, a centralised administration team and a greater colleague experience through the use of the global platform.”

“Aligning our benefits programme to our overall goals was key – both in terms of employee expectations and the wider business agenda. We wanted to offer anytime benefits but our legacy systems tied us to annual windows and mid-year cycles. Being able to offer a wide range of benefits, available at anytime of the year has been a great success.”

“Creating a consistent global experience is something that’s become even more important in the last couple of years; and we’ve achieved that through the branding of the benefits and how colleagues access them. And that consistency filters through to the whole of HR, with the use of a single platform, HR Services are able to support the business and employees in all regions.”

“Historically, the admin was very bulky and clunky. We had to create weekly, bi-weekly or monthly reports to share with benefit and technology providers – we wanted all of that to be simplified. Now it’s all automated. It runs itself in the background and that was a huge win for us.”

“The feedback from colleagues has been really positive. Previously colleagues would access their benefits platform once a year at best, now we're seeing 30 - 45% engage each month and 85% at annual enrolment.”

“Benifex has been very attentive to our limitations as a client, particularly regarding the number of resources we can dedicate to a new implementation. They have been incredibly clever and supportive in navigating these constraints throughout our journey.”

“The most important achievement has been our ability to continually improve and streamline the employee experience with our benefits. Accessibility to information is crucial for us, and throughout our journey with Benifex, we have consistently enhanced this aspect. From an operational perspective, our ongoing collaboration with Benifex has made each new implementation simpler than the last. Benifex’s deep understanding of Salesforce means they know our approach, where our strengths lie, and where we have challenges (and we’ve also learned a lot from them!).”

““Benifex were a really safe pair of hands for us, they provide a really clear project timeline and are complete experts in flex benefits!””

“I love working with Benifex! I’ve worked with lots of different team members over the last five years and the collaborative culture is excellent. That sense of partnership has really grown, and I think we have achieved a lot since working together. I look forward to renewals year on year!”

“OneHub Home supports our anytime benefits engagement strategy. Now with Home, we’re expanding the use of our benefits platform so it acts as more of an everyday resource and a one-stop-shop for our employees.”

“Reward Hub represents a complete shift, from limited, paper-based processes to a flexible, automated, competitive benefits program across four regions. The platform provides a strong foundation to mature the program, react to employee feedback faster, and continue digitizing how OneAdvanced supports its people.”

““From a partnership perspective, I’d also heard some honest and genuine reviews from Benifex customers who shared how the Benifex team acts as an extension of their own internal team, and are always very proactive in responding to any challenges – this sense of partnership was also something that was important to us.””

““We also wanted to be able to automate our reporting and not have to rely on manual intervention, saving the team several hours each month, and enabling them to focus more on strategy.””

““When choosing a new platform, the employee experience was crucial – we liked that Benifex’s platform is very clean and easy to understand. Employees can easily find what they’re looking for and go from one benefit to another, whereas our previous platform was a bit clunky.””