SupportYourApp
premium outsourced support services
SupportYourApp® is a leading provider of outsourced customer support, helping tech companies and startups enhance their customer experience.
Apakah SupportYourApp merekrut?
Ya. Per 8 Oktober 2026, SupportYourApp memiliki 952 posisi terbuka di Metaintro. 201 posisi diposting dalam 30 hari terakhir.
Lowongan terbuka
Terbaru lebih dulu. Gaji ditampilkan jika dicantumkan di lowongan.
- (American English) Key Account Manager (Austria, remote)Manajemen OperasiGraz · Jarak jauhGrazJarak jauh—3 h lalu
- (American English) Key Account Manager (Croatia, remote)Manajemen OperasiOsijek · Jarak jauhOsijekJarak jauh—3 h lalu
- (American English) Key Account Manager (Croatia, remote)PenjualanRijeka · Jarak jauhRijekaJarak jauh—3 h lalu
- (American English) Key Account Manager (Austria, remote)Manajemen OperasiInnsbruck · Jarak jauhInnsbruckJarak jauh—3 h lalu
- (American English) Key Account Manager (Croatia, remote)Manajemen OperasiJarak jauh—Jarak jauh—3 h lalu
- (American English) Key Account Manager (Austria, remote)Manajemen OperasiJarak jauh—Jarak jauh—3 h lalu
- (American English) Key Account Manager (Croatia, remote)Manajemen OperasiZagreb · Jarak jauhZagrebJarak jauh—3 h lalu
- (American English) Key Account Manager (Austria, remote)Manajemen OperasiVienna · Jarak jauhViennaJarak jauh—3 h lalu
Pola perekrutan
Seberapa cepat SupportYourApp menambah lowongan, dan bagaimana pengaturan kerjanya.
Lowongan baru tiap bulanLowongan yang pertama kali diposting pada bulan tersebut
Pelanggan
20 perusahaan yang disebut SupportYourApp sebagai pelanggannya.
Kata pelanggan mereka
Kutipan dari orang-orang di perusahaan pelanggan SupportYourApp.
“We wanted to improve our standard of customer support. We had one full time person working in Germany. He did a great job, but he was off at night, on weekends... We also were not able to answer the phone. The outsourcing services of SupportYourApp did improve on that.”
“SupportYourApp was a godsend to us. The ability to have people respond to our customers no matter where they are in the world on 24/7 basis is really astonishing. I was working in other companies where the support level did not come even close.”
“The highlight of SupportYourApp's CRM is the ability to review all the phone calls that come through, handy filter or quickly show open issues, or issues needing developer attention. At this point, it seems the most appropriate for our e-mail and phone support outsourcing.”
“Within 3 months, over 80% of sales and support requests were able to be addressed directly by SupportYourApp. By creating the tools and processes we are now able to add additional resources when the need arises. They are truly committed to supporting the customer at all levels.”
“SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time.”
Tampilkan 1 kutipan lagiTampilkan lebih sedikit
“With all the agents working on the team, we were able to drastically improve all of our key performance indicators. Our average first response time was dropped under 1.5 hours, our average resolution time dropped under 12 hours, and our customer satisfaction scores were higher than ever.”
Peluncuran dan mitra AI
Apa yang telah diluncurkan SupportYourApp dan dengan siapa ia bekerja sama di bidang AI.
- OperasionalAI tools for scaling supportSupportYourApp uses AI tools and its pool of agents to scale support within weeks.
- PeluncuranAI agents, chatbots, and voice agentsSupportYourApp’s AI agents, AI chatbots, and AI voice agents handle routine queries 24/7.
- PeluncuranSupportBrainSupportBrain uses AI to assist agents.
- PeluncuranSupportResponseSupportResponse is an AI agent that handles requests autonomously.
Keterampilan yang mereka cari
Paling sering muncul di lowongan terbuka.
Keterampilan paling dicari
- CRM systems
- English
- APIs
- Communication
- Troubleshooting
- AI tools
- English communication
- CRM tools
- Workforce management
- C1 English
- Hospitality experience
- Client negotiation
Stack teknologi
- Pemasaran
- Crazy Egg
- Analitik
- Matomo
- Google Tag Manager
- Google Analytics 4
- Pustaka
- Swiper
- Tailwind CSS
Fakta perusahaan
- Kantor pusat
- Kyiv, Ukraine
- Didirikan
- 2010
- Industri
- premium outsourced support services
- Sektor (NAICS)
- Jasa administrasi, penunjang, dan pengelolaan limbah
- Situs web
- supportyourapp.com
Lowongan per lokasi
Di mana SupportYourApp merekrut. Pilih kota untuk melihat lowongannya.
Pertanyaan tentang SupportYourApp
- Apakah SupportYourApp merekrut?
- Ya. Per 8 Oktober 2026, SupportYourApp memiliki 952 posisi terbuka di Metaintro. 201 posisi diposting dalam 30 hari terakhir. Paling banyak ada di Customer Support (292), Operations Management (109), dan Artificial Intelligence/Machine Learning (49).
- Di mana SupportYourApp merekrut?
- SupportYourApp merekrut di Callao, São Paulo, Mexico City, Mexico, Bogota, Bratislava, dan Bucharest, dengan lowongan terbuka terbanyak di Callao.
- Siapa saja pelanggan SupportYourApp?
- SupportYourApp menyebut 20 pelanggan, termasuk Skylum, Inc., Lopay, NotaryPublic24, PayBump, dan Clozemaster.
- Keterampilan apa yang dicari SupportYourApp?
- Lowongan terbukanya paling sering meminta CRM systems, English, APIs, Communication, dan Troubleshooting.