Atomicwork

“We were able to deploy Atomicwork and replace a number of incumbent solutions within 6 weeks. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.”

“The impact we've seen through the Atomicwork platform has been far beyond what we expected,”

“We've achieved 75% faster resolution times,”

“There was a strong willingness from Atomicwork to be nimble, to listen to us as a customer,”

“What struck us about Atomicwork was the company and the product was being built from the ground up with an AI-first lens.”

“AI is here to stay. It's about harnessing it to create something meaningful — and Atomicwork has helped us do just that.”

“Atomicwork has enabled us to have improved visibility into our operations," Syachfri shared. "It helps us see where we're overstretched or underutilized, identify performance gaps, and plan resources with confidence.”

“People aren't scared of change — they're scared of the unknown. We focused on showing them how this would make their work easier, and the rest followed.”

“It wasn't just about addressing our challenges. It was recognizing the chance to achieve something bigger - to transform the way we work.”

““The ROI on deploying Atom across our teams has been incredible. Unlike Jira, Atom allowed us to maintain our IT service team without adding a single headcount in six months. It handles simple queries that used to interrupt our Finance team, and it provides our CEO with real-time updates on shipments and orders - questions that would normally require a phone call or an email or a meeting, disrupting someone’s day,””

“Atomicwork has significantly enhanced our capabilities, particularly in automating the transition of tasks from Level 1 to Level 2 support. Previously, this required simple approvals from senior staff members. Now, both approval and execution of these tasks can be completed in less than a minute with just a few clicks.”

“From IT to Finance to HR, Atomicwork is enabling instant self-help, reducing support workloads, and streamlining ticket resolutions. This is just the beginning—exciting opportunities lie ahead to further enhance productivity and innovation, creating a smarter, more efficient digital workplace experience”

“With Atomicwork, everyone—whether in HR, IT, or Finance—was finally speaking the same language, using the same workflows, processes, and tools.”

“The ROI on deploying Atomicwork has been incredible. Unlike Jira Service Management, it allowed us to maintain our IT service team without adding a single headcount in six months. It handles simple queries that used to interrupt our Finance team, and it provides our CEO with real-time shipping updates.”

“With Atomicwork, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace”

“Atomicwork's platform elevated our service management, driving both operational efficiency and a superior employee experience.”

“We were able to deploy Atomicwork and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and employee experience.”

“Atomicwork has been the gold standard of companies we work with. It makes the lives of the IT team easier.”

“By adopting Atomicwork, we achieved remarkable ROI and optimized IT operations without increasing headcount.”

“We looked at many solutions, but none came close to replacing ServiceNow—until we found Atomicwork. Unlike legacy systems, Atomicwork enables us to move at the speed of business.”