Hook
Customer Success
Hook stops churn before it starts. Our AI agents predict risk up to 6 months ahead, tell you exactly what to do next, and execute the busy work. Spot patterns that matter, act sooner, and grow NRR - all without adding headcount.
Assume ora
Posizioni aperte
Prima le più recenti. Retribuzione mostrata quando l’annuncio la indica.
- Customer Success ManagerSupporto ClientiLondon · Ibrido · £70K – £80K/yrLondonIbrido£70K – £80K/yrl’altro ieri
- Account ManagerSupporto ClientiLondon · Ibrido · £70K – £80K/yrLondonIbrido£70K – £80K/yrl’altro ieri
- Executive AssistantAssistente Amministrativo/EsecutivoLondon · Ibrido · £45K – £65K/yrLondonIbrido£45K – £65K/yr25 ago 2026
- Legal Affairs InternSettore LegaleNew York · IbridoNew YorkIbrido—10 ago 2026
- Social Media LeadMarketingNew York · Da remotoNew YorkDa remoto—10 ago 2026
- Technical Implementation ConsultantTecnologia GeneraleLondon · Ibrido · £60K – £75K/yrLondonIbrido£60K – £75K/yr4 ago 2026
- Senior Software EngineerSviluppatoreLondon · Ibrido · £85K – £105K/yrLondonIbrido£85K – £105K/yr30 lug 2026
- Freelance Creative Designer / ProducerDesign———28 lug 2026
Andamento delle assunzioni
Quanto velocemente Hook apre nuove posizioni e con quale modalità di lavoro.
Nuove posizioni al mesePosizioni pubblicate per la prima volta nel mese
Modalità di lavoro delle posizioniQuota di posizioni aperte
Clienti
Tutte le 4 aziende che Hook indica come clienti.
Cosa dicono i loro clienti
Citazioni di persone che lavorano presso i clienti di Hook.
“To me, good customer success looks like our team truly understanding our customers’ needs - using Hook to pull that together has been really helpful.”
“Hook’s allowed us to be more proactive, getting in front of our renewals faster and doing more with less. With Hook, we’re well-positioned for the future.”
“Hook gives me the transparency to quickly identify low adopters, place active users into the right cadences, and consolidate manual admin into one simple workflow, saving me hours each day and driving my best performance yet.”
“Hook’s AI chat has been critical to my Customer Success workflow. It’s made me more consistent and more strategic, given leadership better visibility than we’ve ever had, and ultimately improved our hygiene and customer outcomes.”
“Hook not only brings all important data and communications together in one place, but it provides a system to act on it. Just one Hook alert lead to an upsell of £18k from one customer that we closed within weeks of the alert.”
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“Hook lets me walk into every 6-month meeting fully prepared. It instantly pulls together account summaries, risks, upsell signals, and key finance contacts - work that used to take me 30–60 minutes per meeting. It’s saved me hours each week and completely transformed how efficiently I can prepare.”
“Hook’s Brief has been a game-changer. It gives me the customer context I need instantly to prepare for meetings. In seconds, I get the intel that might have taken a CSM hours to gather before. The signals and “plaibooks” for our CSMs promise to be a huge unlock, helping us identify churn risk early so we can focus on areas where we can make the biggest impact.”
Lanci e partner nell’IA
Cosa ha lanciato Hook e con chi collabora sull’IA.
- LancioAgents analyze data and take actionHook’s AI agents analyze data to drive customer activation and predict and act on risk, renewals, and expansion.
- LancioAI agents for CSHook’s AI agents predict risk, tell you what to do next, and execute busy work.
Competenze richieste
Le più frequenti negli annunci aperti.
Stack tecnologico
- Librerie
- D3.js
- Analisi
- Google Tag Manager
- Google Analytics 4
- Framework
- Next.js
Dati aziendali
- Sede centrale
- 21 Great Winchester St London, EC2N 2JA
- Settore
- Customer Success
- Settore (NAICS)
- Informazione
- Azienda simile
- Vitally
- Sito web
- hook.co
- Carriere
- hook.co/careers
Posizioni per sede
Dove assume Hook. Scegli una città per vederne le posizioni.
Domande su Hook
- Hook sta assumendo in questo momento?
- Sì. Hook ha 14 posizioni aperte. La maggior parte riguarda Design (4), Marketing (2) e Admin/Executive Assistant (1).
- Dove sta assumendo Hook?
- Hook sta assumendo a New York e London, con il maggior numero di posizioni aperte a New York.
- Hook offre lavoro da remoto o ibrido?
- Il 50% delle posizioni aperte è ibrido e il 33% da remoto.
- Chi sono i clienti di Hook?
- Hook indica 4 clienti, tra cui Salesloft, hackajob, Planful e Superhuman.