ActivTrak

“The biggest benefit we’ve seen is it’s allowed our managers to take a look at the different business processes and tools we’ve provided our employees and have those conversations in terms of, are you spending time in the right type of tool, are you focused on what’s most beneficial to the company, or are there areas where we can improve? It really opened the line of communications, not only with the managers and the direct employees, but even multiple levels up.”

“That workload balance report is an incredible tool to be able to benchmark and see the team’s workload as a group. If we didn’t have ActivTrak we may have added headcount we didn’t really need. That’s a win for our business because headcount is our biggest cost lever.”

“How do you manage a remote workforce without having a tool like this? In today’s environment, we need better ways to understand how teams are working and where they might need support.”

“ActivTrak shows us whether we use the thousands of dollars we spend monthly on various software tools efficiently, helping us make smarter vendor decisions and eliminate unused subscriptions.”

“There are fantastic videos and resources right on the ActivTrak site,”

“You simply cannot have the full story without using a tool like ActivTrak.”

“I discovered I didn’t realize how much personal time some people devoted to our hospital,”

“It’s really changed our culture and helped people be more thoughtful about how much time they spend on meetings. We’ve definitely saved money in this area.”

“If there are 30 people in a meeting and only one person’s talking, you have 29 people who are not learning,”

“I don’t feel comfortable going to my senior leadership and saying I need another full time employee without ActivTrak reports,”

“ActivTrak helps you understand what people are doing every single day, from ‘Are you pinging people on Teams all day’ to ‘Are you only using some resources because you didn’t get the training you needed on others’. It’s the Cadillac of workforce analytics.”

““There’ve been a couple of use cases where you could see pre-conversation… something isn’t right. Post-conversation — right on track,” said Ericson.”

““ActivTrak acts as a backstop to tell me that people are using tools they probably shouldn’t be, so we can go ahead and address those gaps,” said Ericson.”

““Our financial loss, which probably topped around $7 million a year annualized, is down around $3 million right now,” said Ericson. “That’s easily 11x ROI.””

“The key is going into this with the right mindset—one grounded in transparency, fairness and openness. Workforce analytics isn’t about control. It’s about aligning the needs of the business with the needs of your employees. When expectations are clear and met on both sides, you end up with a stronger culture, a more productive team and ultimately a high-performing company. At Echo, that mindset has made all the difference.”

“Every industry has its own culture and work rhythms, so being able to compare against relevant peers — without exposing any company-specific data — made the insights far more actionable. It helped us frame where we’re doing well and where there’s room to improve.”

“One of the biggest misconceptions about productivity tracking is that it’s a tool for micromanagement. That’s not how we use it.”

“We’ve realized over $1M in annualized labor savings through optimized capacity allocation — and that number is just going to continue to grow.”

“We’ll get increased productivity, which makes our clients happy and generates revenue.”

“When we first deployed ActivTrak, I predicted a 10-15% improvement in cost savings and productivity. After analyzing the data, it came to exactly 15%, validating our expectations.”

“ActivTrak provides the essential visibility that I need to ensure the success of my customer support team while also ensuring a quality of services expected by our customer base. It has truly transformed the way I manage performance and process across my hybrid team. I’ve got visibility into effort and results side by side.”

“[ActivTrak] supports the notion that our employees are adults, and we trust them to do what they need to do. That means giving employees the flexibility to adjust their work schedules around family needs. Employee retention has increased since we employed ActivTrak.”

“Employee productivity monitoring data helped me validate that people who work from home are more productive. Now, instead of pushing people to come back to the office, we’re actively hiring people from other states to work from home.”

“We thought we had strong AI adoption. ActivTrak showed us we had strong AI activation. Those aren’t the same thing.”

“The best part is we’ve been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we’ve got a valid solution. The clients love the monitoring and we have no qualms about implementing it.”