Description
Microbyte is hiring a full-time 1st/2nd line engineer for its Peterborough headquarters. The role involves call-taking, triage, pre-booked support tickets, troubleshooting, and support across Microsoft, 3CX, Cisco, and other technologies, with on-the-job training and progression opportunities. Candidates must have previous IT experience, including high-pressure call and case handling, and must demonstrate critical thinking, communication, and problem-solving skills. The position requires a full UK driving licence, offers onsite work after probation, and provides a three-month probation period.
