Summary from listing
Pret is hiring a 1st Line Support Technician to provide IT support and administration to end users, manage and prioritize service tickets, respond to SOC alerts, troubleshoot hardware and software, configure devices, and support mobile device provisioning and laptop imaging. The role is shift-based to cover Pret’s 24x7 global teams, with night shifts, weekend work, and approximately one night shift in nine. The position offers competitive salary, a Gold Card, private medical cover, pension matching, holiday, hybrid working, and other benefits.
