Description
Hyundai AutoEver America is hiring a full-time Service Desk Rep I in West Point, Georgia, for a second-shift schedule from 2:30 p.m. to 11:30 p.m. The role provides initial employee support through phone, email, messaging, and walk-up requests; troubleshoots software and hardware on laptops, desktops, tablets, and smartphones; manages helpdesk tickets; performs imaging and data backup and restore; maintains IT assets; and escalates unresolved issues. The position requires a high school diploma or equivalent experience, 0–1 year of IT experience or strong technical aptitude, networking and Windows knowledge, troubleshooting skills, and Microsoft Office proficiency. Benefits include medical and dental coverage, paid time off, education assistance, and merit-increase eligibility.
