Description
Xerox is hiring a full-time 2nd Line Technical Analyst in Nuneaton, United Kingdom, to provide Level 2 customer IT support, diagnose and resolve incidents, support desktop, server, network, printer, and storage systems, maintain infrastructure, manage tickets, and mentor first-line engineers. The role requires at least two years of customer-facing IT support experience, strong troubleshooting and communication skills, and proficiency with Microsoft technologies, Active Directory, DNS, printers, network hardware, and related enterprise systems.
