Description
The Control Tower Team Lead monitors and coordinates logistics activities for customer orders, delivery documentation, and shipment execution. The role serves as a communication hub between operations, dispatch, customers, and leadership; uses SAP and other logistics systems to track order status, inventory movement, and shipment activity; escalates delays and exceptions; supports operational reporting; and helps identify process improvements. The position works in both office and warehouse environments, requires a high school diploma or equivalent, SAP experience, and advanced computer skills, and offers health and retirement benefits.
