Description
Wanstor is hiring a 3rd-line Support Engineer, internally titled Senior Technical Consultant, to provide advanced escalation support for complex customer issues across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, and hybrid environments. The role owns root-cause investigations, recommends security, reliability, performance, and supportability improvements, supports technical projects and changes, uses PowerShell and automation, and mentors 1st and 2nd-line engineers. Candidates need strong hands-on 3rd-line support experience, core Microsoft technology expertise, troubleshooting and diagnostic skills, infrastructure and networking knowledge, and strong communication abilities.
