Description
The Customer Service Representative greets and handles customer complaints and comments, provides clear instructions and answers, records complaint information such as customer data, complaint codes, and product prices, and manages cash-handling procedures at the start and end of shifts. The role requires a customer-focused approach, teamwork, initiative, and the ability to work in a dynamic environment. It is an eight-hour shift position with introductory training and includes benefits such as employee discounts, a store-performance bonus, additional health insurance, and other employee perks.
