Description
The Access Representative supports the Admitting and Registration Department at University of Cincinnati Medical Center by registering arriving patients for the Emergency Department and Trauma Bay, verifying identities and insurance, collecting copays and documentation, creating Epic accounts, coding worklists, and maintaining accurate patient data. The role requires a high school diploma or GED, computer literacy, strong communication and problem-solving skills, and the ability to handle customer service issues independently; 1–3 years of experience in registration, billing, customer service, or managed care is preferred.
