Account Director at Fuel Cycle

Department: Customer Experience

Compensation

$100,000 – $120,000/yr

Location: New York, New York
Type: Full-time
Level: senior
Posted: Jul 8, 2026

Description

Fuel Cycle is hiring an Account Director in New York to manage and grow an assigned book of business for existing market research clients. The role combines account retention and expansion, strategic client consulting, proposal and contract management, research project oversight, and cross-functional leadership. It is an onsite position requiring five days per week in the office, with up to 25% travel, and offers a starting base salary of $100,000–$120,000 plus variable bonus and potential equity.

Required Skills

Client relationships
Strategic thinking
Sales acumen
Analytical skills
Project management
Contract negotiation
Market research
SaaS solutions
Salesforce

Additional Information

Required Previous Experiences: 5-8 years of Account Management or Client Services experience in a SaaS, digital marketing technology, or market research environment
Experience achieving revenue targets through upselling, cross-selling, and expanding existing accounts
Experience managing complex client relationships across multiple stakeholders and organizational layers
Experience consulting on business challenges and providing strategic solutions
Experience leading cross-functional teams across Product, Marketing, Research, and Operations
Proficiency with SaaS solutions, market research tools, digital marketing technologies, and data analytics platforms
Preferred Qualifications: 5 years of supplier-side experience
Experience in market research methodologies and project management
Strong aptitude for research consulting and analytical skills

About Fuel Cycle

Fuel Cycle

decision intelligence

Fuel Cycle accelerates decision intelligence for legendary brands by enabling organizations to capture, analyze, and act on insights required to launch new products, acquire customers, and sustain growth. By leveraging the Research Engine, brands forge connections with their key audiences and harness actionable insights that drive confident business decisions. Our technology enables decision-makers to maintain constant connections with their customers, prospects, and users to uncover real-world actionable intelligence and insights. By integrating human insight with critical business data, and through automated quantitative and qualitative research solutions, the Fuel Cycle Research Engine powers product innovation, brand durability and sustainable growth.  

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