Department: Customer Service & Claims
The Back Office Operations Senior Analyst (Band 2) supports accurate and timely operational processing across claims, adjustments, eligibility, administration, customer service, onboarding, and subrogation. The role handles higher-complexity cases, manages workflows, guides colleagues, escalates to Band 1 analysts, identifies risks, and contributes to quality, compliance, continuous improvement, and operational consistency.
Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.
Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.
For job seekers
Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.
Match
Compare live roles against your current evidence.
Position
Turn proof projects into role-specific applications.
Improve
Use market feedback to keep the skill plan current.
Click here and search all of our current vacancies to find your next career move. Get in touch with The Cigna Group today and see what we can do for you.