Description
The Account Management Associate supports the Administrator’s travel and expense needs, manages customer communications and account prioritization, and helps improve customer experience, adoption, retention, and revenue. The role also provides feedback to product, design, and engineering teams, refines customer segmentation, and handles contract renewal, processing, and negotiation. Candidates should have a bachelor’s degree or similar relevant experience, 1–2 years of sales, account management, or related customer-facing experience in a rapidly growing SaaS company, strong project management and communication skills, and a data-driven approach. The posted pay range is $32–$43 USD.
