Description
Ada is hiring an Accelerate Account Manager to own a portfolio of approximately 60 customers representing roughly $2.5 million in annual revenue. The role focuses on customer retention, renewal management, account health monitoring, business reviews, expansion opportunities, forecasting, and escalation. Candidates should have at least one year of customer-facing or commercial experience, strong organizational and communication skills, familiarity with tools such as Salesforce, Google Workspace, or Microsoft Office, and the ability to explain customer needs to internal teams. The position offers $130,000–$170,000 in on-target earnings and includes remote-first, in-person-friendly work options, health, dental, and vision coverage, along with other benefits.
