Account Manager at Bedrock Learning

Compensation

£40,000 – £50,000/yr

Setup: Hybrid
Location: London, England
Type: Full-time
Posted: Jun 24, 2026

Description

Bedrock Learning is seeking an experienced Account Manager to lead a portfolio of school and trust customers. This role involves managing customer relationships, driving retention and growth, identifying upsell/cross-sell opportunities, and collaborating with internal teams to ensure customer satisfaction. The ideal candidate will possess strong commercial acumen, negotiation skills, and a focus on delivering measurable educational impact.

Required Skills

Account Management
Customer Success
Sales
Commercial Acumen
Negotiation
CRM
Forecasting
Data Analysis
Cross-functional Collaboration

Additional Information

Required Previous Experiences: One year of experience in account management, customer success, or sales.
Experience in customer retention and driving net revenue retention.
Strong commercial acumen with confidence in negotiation and driving revenue outcomes.
Highly organized, able to manage multiple priorities, and maintains strong CRM discipline.
Experience supporting senior school leaders, MAT leaders, and classroom teachers.
Preferred Qualifications: Ideal experience within EdTech, but also acceptable within other SaaS businesses.