Account Manager at Biffa

Compensation

£35,000/yr

Location: Gloucester, England
Type: Full-time
Posted: Jul 9, 2026

Description

Biffa is seeking an experienced and driven Account Manager to lead and develop customer accounts within a defined geographical area. The successful candidate will focus on retaining existing clients, expanding market share, and improving overall profitability through various strategies such as cross-selling, up-selling, and effective pricing management. This role involves building robust account plans, fostering strong client relationships, ensuring accurate contract administration, and collaborating with internal teams to achieve business goals.

Required Skills

customer account management
cross-sell
upsell
price management
account planning
client relationship development
contract administration
tender submission management
operational depot collaboration
problem-solving skills
organisational skills

Additional Information

Required Previous Experiences: Proven track record in successfully managing and developing customer accounts within a target-driven environment.
Preferred Qualifications: Excellent communication, interpersonal, and presentation skills, with the ability to build strong and lasting customer relationships.
Highly motivated and results-driven, with a proactive "can-do" approach to account management and customer service.
Resilient, tenacious, and commercially focused, with the drive to exceed expectations and secure long-term profitable partnerships.
Strong analytical and problem-solving skills, with the ability to quickly assess challenges and implement effective solutions.
Excellent organisational skills, with the ability to plan, prioritise, and manage multiple responsibilities effectively.