Description
BrowserStack is hiring a remote Account Manager based in Mumbai to own a portfolio of strategic SaaS accounts, drive retention and predictable renewals, and expand revenue through upselling and cross-selling. The role involves engaging technical and executive stakeholders, using usage and customer data to identify growth opportunities, conducting customer meetings including onsite visits, mitigating renewal risks, coordinating cross-functionally, and maintaining Salesforce hygiene. A bachelor's degree is required, with 2–5 years of account management, farming, expansion, upsell, or cross-sell experience preferred.
