Description
CorePlan is hiring an Account Manager for its Customer Success team to own the post-implementation success of customers. The role manages account health, customer check-ins, CRM and internal-system updates, cross-functional feedback, support escalations, and onboarding for new customers. It requires at least three years of experience in Customer Success, project management, or consulting, preferably in SaaS, along with strong communication, stakeholder management, project management, and CRM skills. The position is based in Perth, Western Australia, with a hybrid arrangement requiring at least three days in the office.
