Description
Directeam is seeking a passionate Account Manager to manage strategic customer accounts, strengthen long-term relationships, ensure customer satisfaction, and identify growth opportunities. The role involves building trust-based relationships, handling escalations, driving cost optimization and sales opportunities, collaborating with internal teams, negotiating agreements, maintaining AWS partner relationships, assisting with customer onboarding, and communicating the value of Directeam's solutions. The ideal candidate will have a strong background in customer-facing roles, particularly in SaaS Account Management or Customer Success, with proven success in managing cloud technology accounts and understanding the startup ecosystem.
