Description
Harmonic is hiring a full-time Account Manager to serve as the primary post-sale contact for approximately 80 clients. The role owns customer relationships from onboarding through upsells and renewals, drives account activation and success, relays customer needs to the product team, forecasts account activity, and improves processes. Candidates need a bachelor's degree in business, sales, marketing, or an adjacent field, at least two years of customer relationship management experience, strong communication and technical skills, and willingness to work in person at least three days per week at the company's Chelsea office.
