Account Manager at Lightspeed Systems

Department: Sales

Setup: Hybrid
Location: Austin, Texas
Type: Full-time
Level: mid
Posted: Sep 18, 2026

Description

Lightspeed Systems is hiring an Account Manager to own the post-sale relationship for a dedicated book of mid-market K-12 school district accounts. The role focuses on retention, renewal management, expansion and upsell opportunities, Salesforce record maintenance, at-risk-account escalation, account reviews, and coordination with Account Executives and Solutions Engineers. It is not a prospecting role and requires onsite work at Lightspeed’s Austin headquarters Monday through Thursday, with travel as required.

Required Skills

Salesforce
Renewal management
Expansion sales
Relationship management
Consultative selling

Additional Information

Required Previous Experiences: 4+ years of B2B account management, customer success, or renewal-focused sales experience
Experience retaining and growing a substantial book of business
Experience managing renewals and expansion opportunities with K-12 school districts or public sector organizations
Preferred Qualifications: Bachelor's degree
Familiarity with school safety, content filtering, device management, or classroom management technology
Experience navigating public-sector renewal and cooperative purchasing processes
Translation Company Name: Lightspeed Systems