Description
Minga is hiring a full-time Account Manager to own the long-term relationship with school and district customers from implementation handoff through renewals. The role monitors product adoption and account health, conducts business reviews, manages renewals and risk, identifies upsell and expansion opportunities, escalates account issues, and builds advocacy. Candidates need at least three years of customer success, account management, or renewals experience in a B2B SaaS environment, a proven record of GRR and NRR performance, CRM experience, and strong relationship-management skills; K-12 or EdTech experience is preferred. Compensation ranges from $85,000 to $160,000 OTE depending on level, with base and variable components split 70/30.
