Description
PagerDuty is looking for an experienced Account Manager to lead a portfolio of existing SaaS customers. The role involves building strong customer relationships, driving product adoption, managing renewals, and identifying expansion opportunities. The ideal candidate will combine customer success and sales expertise to maximize the value of PagerDuty's platform and contribute to revenue growth. Key responsibilities include developing account plans, negotiating renewals, monitoring customer health via analytics, collaborating with internal teams, and providing product guidance.
