Description
The Account Manager maintains regular communication with nominated customer accounts, guides customers through the Simpro Group journey, identifies software and workflow inefficiencies, supports customers through phone, site visits, and email, and advises customers on product updates and additional training. The role also seeks opportunities to sell revenue-generating products to existing customers. Candidates should have customer-facing experience, strong interpersonal and troubleshooting skills, and the ability to explain complex technical topics simply.
