Description
Transit Technologies is hiring an Account Manager to serve as the primary point of contact for an assigned portfolio of transportation technology clients. The role owns adoption, satisfaction, retention, renewals, and account growth; monitors account health; develops success plans and business reviews; mitigates churn; identifies upsell and expansion opportunities; and provides customer feedback to Product, Engineering, Implementation, and other teams. The position requires experience in account management, customer success, strategic accounts, sales, or a related client-facing role, along with strong communication, organizational, CRM, and commercial skills.
