Description
The Account Manager serves as the primary contact for assigned property and community accounts, building relationships with boards, HOAs, property owners, and other stakeholders while overseeing customer satisfaction, service delivery, account health, escalations, contract renewals, upsell opportunities, and product demonstrations. The role also supports events, responds to customer inquiries, collaborates with internal teams, and stays current on telecommunications trends. A bachelor’s degree is preferred, while at least three years of account management, customer service, or relevant experience and at least two years of telecommunications industry experience are required.
