Description
Doctrine is hiring an Account Manager (Retention Specialist) to manage a portfolio of more than 800 independent-lawyer clients. The role focuses on retaining subscriptions, reactivating inactive or dissatisfied clients, handling cancellations, conducting product demonstrations, identifying cross-sell opportunities, tracking CRM performance, and sharing client feedback. Candidates should have initial sales or B2B account-management experience, strong negotiation and communication skills, comfort with phone outreach, and French proficiency; legal training or experience is a plus. The position offers a flexible remote-work policy, training, benefits, and uncapped variable pay.
