Description
The Account Support Coordinator manages sales orders and serves as the primary customer contact for order processing, shipment follow-up, inquiries, complaints, RMAs, and delivery communications. The role coordinates with Order Entry, Production, Scheduling, and Account Management; monitors orders and production through ERP reports; manages customer inventory programs; maintains CRM and ERP records; and supports process improvements and customer satisfaction. The position requires manufacturing process and scheduling knowledge, Microsoft Office experience, ERP experience, strong communication and multitasking skills, and a high school diploma or equivalent. It may require travel to the Roseville, Minnesota facility and offers competitive pay, full benefits, a 401(k) employer match, paid time off, holiday pay, gym reimbursement, and tuition reimbursement.
