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Account Support Representative at ACV

Department: Customer Operations

Compensation

From $21/hr

Location
Gates, New York
Type
Full-time
Level
entry
Posted

Description

ACV is hiring an Account Support Representative to support car dealerships across the United States through inbound and outbound customer calls and emails, resolve inquiries using Salesforce and internal tools, document activities, provide pre- and post-sales support, meet service-level goals, and collaborate with other departments. The role requires a high school diploma or equivalent, at least one year of administrative or customer service experience, English fluency, and familiarity with CRM, GSuite, and Microsoft Office; Spanish fluency is a plus. The schedule is 9 a.m. to 2 p.m. Monday, Tuesday, Thursday, Friday, and Saturday, with Wednesday and Sunday off. No immigration or work visa sponsorship is provided.

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