Description
The Branch Support Supervisor leads and oversees daily branch-balancing activities at the Harris County Tax Office, including reconciling branch transactions, processing refunds and voids, managing documentation, resolving discrepancies, and supporting customers and branch staff. The role also supervises employees, develops training and cross-training programs, improves processes and internal controls, supports audits, and collaborates with other managers. It requires a high school diploma or equivalent, at least one year of customer-service experience in an office environment with heavy data entry, at least three years of accounting or finance experience, and a bachelor's or associate's degree. The position is primarily office-based, involves site visits, and may require evening, weekend, and occasional overnight travel.
