Description
The Accounts and Operations Executive will manage a portfolio of growing business accounts, serving as the first point of contact for clients and coordinating with internal teams to resolve issues, support new services, maintain customer relationships, and identify cross-sell and upsell opportunities. The role requires 2–5 years of experience in B2B account management, customer success, or related client-facing work, with experience in technology, SaaS, fintech, or financial services preferred; payments experience is strongly preferred but not mandatory. The position also requires strong communication, negotiation, CRM, and digital-tool skills, with English proficiency essential and French or Spanish a plus.
